Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Sherry McCree
Verified Purchase:Yes
Love the coffee maker love the color. It's very light weight compared to the older units, Trying to get used to that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible
on September 13, 2021
Posted by: Some technology
I am on my second K Supreme and the only thing I have to say positive is that it is smaller than the old models and comes in white otherwise it is terrible. I can understand why they call it MultiStream Technology, both lasted less than 3 months and started to shoot water out from numerous areas on the bottom of K pod unit. Garbage product, would give it negative stars if that were an option.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 17, 2021
Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Vic007
Verified Purchase:Yes
The new replacement is just perfect and I am so great full because it so simple to brew a cup of coffee
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dina137
Verified Purchase:Yes
I have loved all my Keurig brewers. When I had a problem with the current one, I received super customer service and it was replaced with a new one. This one works the way it should and makes great coffee. All I need to know is what to do with the old one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Only lasted a month
on September 12, 2021
Posted by: Chris85
I like the way this coffee maker looks and the water pitcher. That’s about it. On its last brew it starting literally spraying out steam and making all sorts of terrible noises, followed by a burning smell. The power light went out and it won’t power back on anymore. Thankfully I didn’t get rid of my old 2.0 yet, because I had a feeling from reading other reviews that this model would end up being a dud.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, September 17, 2021
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Supreme coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Attagirl57
Verified Purchase:Yes
This model is really temperamental when it comes to the Descale process. We have had it replaced twice due to this. During the Descale process it seems to overheat and stops functioning and won't turn back on. Otherwise it's a great brewer, and I love it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Maxine50
Verified Purchase:Yes
My Keurig stopped working and I was covered for a replacement. I love the iced coffee tab. Also, it mak s a great cup of coffee. You will not be disappointed! It is the best coffee maker!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not Happy
on September 10, 2021
Posted by: Dmike
I have been a Keurig user for many years and have been generally satisfied with the coffee makers. We purchased this unit in July and within a month, the descale light turned on. In addition, we are constantly getting grounds in the coffee in spite of cleaning the needles and running hot water rinse cycles. Maybe multi-stream technology has not been fully vetted.
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 15, 2021
Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com