Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: MRS DEJ
Verified Purchase:Yes
I am very please with my warranty replacement. I am very happy. Thank you.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Metz28
Verified Purchase:Yes
Loved the multistream for flavor but coffee is not hot.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Esteve2
Verified Purchase:Yes
Love being able to switch between coffee varieties so easily. And customer service is first rate.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark22560
Verified Purchase:Yes
Great customer service. Previous unit would not allow descale light to go off. Called CS and they sent me a new unit. FABULIOUS
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LilliesMom
Verified Purchase:Yes
Original maker broke but we could get strong ciffee... this new Keurig..same model ...seems to not make coffee as strong even when the strong mode is added.
Written by a customer while visiting keurig.com
Customer Rating
1
BEWARE: Known defect during descaling process
on November 8, 2022
Posted by: Michelle79
Verified Purchase:Yes
Machine was 5 months old. Makes great coffee with the right pods. Went through descaling process and the machine died. This is a known issue with this Keurig model and all that you get is a replacement of the same machine with the same defect as long as it's still under warranty.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: HCJONES
Verified Purchase:Yes
I bought the first Keurig Supreme in May 2022. In September 2022, I used the Keurig DeScaling/Cleaning Kit—and my Keurig would not power on afterward.
I called Keurig and because I was covered by the included 1 year warranty, they sent me a new machine. Excellent customer service. The new Farmhouse Wfite color is beautiful. The moveable water reservoir is very convenient. I also appreciate that the reservoir is removable making it easier to fill.
Love that I can adjust strength of brew. I do wish the coffee was slightly hotter.
I called Keurig and because I was covered by the included 1 year warranty, they sent me a new machine. Excellent customer service. The new Farmhouse Wfite color is beautiful. The moveable water reservoir is very convenient. I also appreciate that the reservoir is removable making it easier to fill.
Love that I can adjust strength of brew. I do wish the coffee was slightly hotter.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sissy35
Verified Purchase:Yes
I was so disappointed when my Keurig stopped working. I called the support line and instead of hassle, I was walked through troubleshooting steps, when that did not correct the problem, I was told that I would receive a new K-Supreme to replace it. I received a replacement within a few days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com