I purchased my first K-Supreme almost a year ago. It was great until died on me. Working with Customer Support was an easy experience and soon I had my warranty replacement. It has been working great! It makes a great cup of coffee!
Love the new features on this machine and hope it lasts longer than the last one I had which was 2 years. Also, the filter didn’t come with my machine and it’s been 2 weeks since I called about this.
I would recommend this to a friend!
Response from keurig.comBy Consumer Care , September 22, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Fastest, best, hottest Keurig I've ever used or seen. Nice and slim, too. Big water reservoir. Simple to use. Oh you're going to get a Keurig, get this one
Bought this for my boyfriend, he loves it! It brews hot and he also likes the brew over ice option. The 12oz. option was a feature that I liked for him.
Overall I like this machine but it splatters coffee all over as it pours into a mug. Also, the “over ice” feature still melts the ice. Temp should be cooler.