Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Sandysog
Verified Purchase:Yes
I bought this 10 months ago. They replaced the unit when I had problems with it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jo Yful
Verified Purchase:Yes
Love this clever, compact, little machine. Our Keurig K supreme makes a perfect cup of coffee every time. Just right for afternoon or early morning Jo.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ella1
Verified Purchase:Yes
I’m reviewing my replacement experience. My first Keurig lasted about 10 months before seizing up after descaling. It took numerous calls and e-mails to finally get a replacement but it did eventually come. It seems to work fine. But other reviews show this is a common issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Wonka
Verified Purchase:Yes
I bought this a year ago and I had an issue and the company stands behind their product and remedied the issue
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mjk1
Verified Purchase:Yes
It took one call, simple directions and within 1 week we had our new replacement brewer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pop and Gigi
Verified Purchase:Yes
We had the handle break on our Keurig. We had had it for 11 months, so I contacted Keurig, they told me the information I needed to send them and in less than 1 week we had a brand new Keurig to replace our broken one. GREAT CUSTOMER SERVICE !!!!!!! WE LOVE OUR K-SUPREME !!!!! THANK YOU!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
very disappointed
on November 6, 2022
Posted by: jamb
I ordered this new replacement coffee maker after my first one quit working. I am so VERY disappointed in this K-supreme single serve Coffee maker. Yes, the color is pretty and yes it still makes "pretty good" coffee. BUT I absolutely hate all the plastic. To me, this is like a cheap plastic knock off of what used to be a very good coffee maker. When you lift the top to put in the Kcup the whole coffee maker rattles and shakes...even the water reservoir! When you press the size choice and the K button to brew your coffee, the whole top caves in because it's cheap plastic. I feel even like the coffee taste like plastic. I waited to leave a review until I had used it for a while so I could be honest about it. and this is my honest opinion, I hate it. I can't return it for a refund because I no longer have the box and I've used it. I'm going to wait until I can afford it and I'm going to order (or purchase in the store) a regular Keurig coffee pot… No plastic! This is being said by a customer that has used a Keurig coffee pot for over 15 years and been very satisfied. Very disappointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 8, 2022
Thank you for your review and feedback. We're sorry to hear that you're disappointed in your purchase of your K-Supreme Coffee Maker. That’s certainly not the experience we wanted you to have. We would love to find a resolution that suits your needs. At your earliest convenience, please contact our Consumer Care team. We are available seven days a week from 7:00 am to 10:00 pm EST, and can be reached at 866-901-2739. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: Cy Holliday
Verified Purchase:Yes
Keurig honored my warranty on my original K-Supreme Single Serve Coffee Maker even though it was a month past it’s warranty period. This brewer makes great Coffee. I think the 5 holes it punches in the k-pods is the key. It is fast, about 90 seconds to brew a 12 ounce cup and perfectly hot. Thanks Keurig!
I would recommend this to a friend!
Written by a customer while visiting keurig.com