I bought my Koerig coffe maker short time ago and I loved but unfortunately after a little bit instead of coffe was 4 drips of water and one in the center. Very week coffe! I called the company and without any comments they replaced the all coffe maker and they made me a very happy woman! The best company in the world! Congratulations to the management but in particularly to the wonderful woman that helped me!
I bought this last year. Handle broke! I called Customer service. After a few questions they were would replacing it No problem! Shortly after I received my new K- Supreme Keurig! Visa UPS. Love it thank you!
My previous coffee maker was the same model as this one and lasted just shy of one year. The good thing was that Keurig honored their one year warranty and replaced it. It stopped working during the descaling procedure and never had during other ones. The ease of serving coffee and the great taste was a no-brainer for me. Hopefully it was a rare happening and look forward to much longer life.
I am happy about all the Keurig coffee makers I have bought as gifts and for myself. The latest is by far the best. I used to hate the wait to hear the sound of it percolating. Now it's right away and the coffee tastes even richer due to the multiple punctures it now makes.
Our k-supreme stopped working only after having it for less than a year. Called about getting a replacement and the whole transaction went very smooth. But we sure missed our keurig until the new one came!