Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Warranty Return
on November 3, 2022
Posted by: MikeRR
Verified Purchase:Yes
When my Keurig failed, I called. The replacement was handled professionally and efficiently. Within a few days, I had the new unit which works perfectly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty Replacement
on November 3, 2022
Posted by: Jazmania
Verified Purchase:Yes
My K-Supreme failed near the end of my warranty. The call to inform the support team was pleasant and informative as to troubleshoot to see if, in fact, it died. I was told a replacement would arrive at my home soon and sure enough, it did. Outstanding Support!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on November 3, 2022
Posted by: Coffee machines
Verified Purchase:Yes
The tech was very nice got my replacement in a week they stand by there products
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Terrible experience
on November 3, 2022
Posted by: DDownes
Verified Purchase:Yes
It splashes everywhere (on countertops) and I’ve already tried two of this model and the second was even worse. I think it’s the multi-stream technology, because none of the 5 coffee streams are more than a fast messy splashy trickle. I have to say that Keurig has been gracious and helpful though. I’m purchasing a different model
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Very helpful
on November 3, 2022
Posted by: Glad4coffee
Verified Purchase:Yes
Everyone I spoke to was so helpful and polite wanted to answer my questions! Very positive! Helped me understand what I needed to do to recieve my Keirug
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Found the receipt for replacement Keurig!
on November 4, 2022
Posted by: Cookie Mnstr
Verified Purchase:Yes
Thank goodness I keep my receipts. Have had for a few months and have enjoyed how easy it is for first cup of the day. And the next cup. Always have had conventional coffee pot. This is easy for me. Now if I could only get my husband trained to refill the reservoir!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on November 4, 2022
Posted by: LouiseS
Verified Purchase:Yes
We love our Keurig. Unfortunately the heating element overheated and wouldn’t work. I called customer service and instantly was reassured our warranty would replace the machine. Within a couple of weeks our replacement showed up on our doorstep. I’m very happy we chose Keurig!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty Replacement
on November 5, 2022
Posted by: Haganmizer
Verified Purchase:Yes
I was pleased with Keurig in recognizing the problem I had with the coffee brewer you replaced. I am very happy with its replacement!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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