Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
4 out of 5
4
Overall great product
on November 2, 2022
Posted by: Russell j
Verified Purchase:Yes
Replaced a coffeemaker that always managed to have grounds in the cup after brewing. I thing the keurig makes better coffee and I do not have the problem with grounds coming through. Nice removable sections to make it easier to clean.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
I love the cup sizes and strength choice
on November 2, 2022
Posted by: SP52026
Verified Purchase:Yes
I'm happy with the color silver sage. I bought accessories in the kitchen to match.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Easy to use, clean
on November 2, 2022
Posted by: Ebabcock
Verified Purchase:Yes
Love this product, I have one and I bought one for my daughter
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
easy manage
on November 2, 2022
Posted by: Beto1970
Verified Purchase:Yes
I like it lots and I would buy another one when times come
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty service
on November 2, 2022
Posted by: Brewtime
Verified Purchase:Yes
My brewer would not power up. Contacted warranty services with the problem. After we walked through the trouble shooting steps it was determined the unit was faulty. I received a follow up email shortly after the call with instructions to receive a replacement unit at no cost. I submitted the required documentation and received email confirmation approving the replacement. I received shipping information the next day with the replacement unit estimated to arrive in 3-7 days. I did not receive the replacement within the suggested timeframe. Contacted customer service and the order was shipped again which I received two days later. Great experience and customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Easy, Simple, Space Saving!
on November 2, 2022
Posted by: Anonymous
Verified Purchase:Yes
This is a warranty replacement for the sample model that died 2 days before factory warranty expired. We like it for it's ease and simplicity to use, and the machine's countertop footprint. The designer(s) actually used their heads when they engineered this model.
My only issue is the incomplete explanation of the photo views they want.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Great coffeemaker-one issue resolved with warranty
on November 2, 2022
Posted by: Love great coffee
Verified Purchase:Yes
Bought the initial coffeemaker earlier this year. Recently ran the descaler process and the coffeemaker quit and wouldn't turn on. Contacted customer service and they promptly replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
Warranty replacement
on November 3, 2022
Posted by: rob13
Verified Purchase:Yes
The process to replace under warranty was a bother. I was replacing a K-supreme single serve coffee maker that was a warranty replacement for an earlier failure. I was asked for the proof of purchase! Without proof of purchase, I had to send a photo of the coffee maker serial number and a picture of a hand written note with my information on the coffee maker! Keurig would not accept the photo of the hand written note separate from the coffee maker. So I put the same note on the coffee maker, photographed and then took a close up of the note on the coffee maker so the note could be readable!
I did get the replacement coffee maker and kept the email sent with the shipment to have proof of purchase if the coffee maker fails again!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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