Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Cheryl 67
Verified Purchase:Yes
I received my K-supreme for Christmas last year and it just kind of fried when trying to de scale it so I called, they replaced it with a new warranty very easily and friendly. I had my new one within a week. Definitely would recommend this company to anyone. I was very impressed you don’t find customer service like that very often!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: kelliW
Verified Purchase:Yes
Was so easy to get our Kuerig repalced. No hassle!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: John39
Verified Purchase:Yes
This was a replacement for a previous replacement due to metallic taste in brew. This one still has metallic taste. Don’t know what to do next. Have run descale cycle-helps for a few brews then back to metallic taste
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nikki1995
Verified Purchase:Yes
I got my Keurig as a house warming gift for my first place. After using it daily, for about 9 months, the descale light lit up and so I descaled it, 5 times. The light turned off but the taste of the coffee was utterly burnt and disgusting. I'm all it took was one 10-15 min phone call to Keurig customer service and less than a week later I had my free replacement machine. Even though I didn't buy it myself, like I said earlier. Amazing customer experience. Couldn't be any happier!!
Written by a customer while visiting keurig.com
Posted by: Scott1970
Verified Purchase:Yes
I'm actually on my second one. The first had issues with the water not going in the k-cup. I received a replacement quickly and so far so good
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
warranty replacement of my K-Supreme Single serve
on November 1, 2022
Posted by: Johnny K
Verified Purchase:Yes
My call was answered promptly and politely, and the replacement was delivered promptly.
So far it is working very well just as expected
So far it is working very well just as expected
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HoboFishin
Verified Purchase:Yes
This was a replacement and company was very helpful and easy to work with
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hal B
Verified Purchase:Yes
This was a warranty replacement. the request was fast, simple and without question, a great process of support. Thank you, Keurig, for once again standing by your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com