Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
2
Poor performance with fiber pods
on August 13, 2022
Posted by: Bosque
I bought the k slim to replace our similar older model. Disappointed because the multi stram head does not work with fiber pods. Does not puncture the pod properly and gets variable results. Any suggestions on fixing this problem
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, August 16, 2022
Thank you for your feedback. We recommend you only use Keurig brand or licensed/partner brands in your Keurig coffee maker as these meet the Keurig standards for taste, quality and safety and are tested to perform in our coffee makers. We do not make or test the other brands, so using unapproved pods or accessories may decrease your coffee maker’s performance, overall life and may affect its warranty.
Written by a customer while visiting keurig.com
Customer Rating
1
Coffee Grounds in Coffee
on October 2, 2022
Posted by: Coffee Fail
I bought the black one about 3 months ago and worked well at first. But now, it is letting coffee grounds go out of the K-cup and into the coffee.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
Thank you for sharing your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Customer Rating
1
Problems with this model
on October 3, 2022
Posted by: Lala22
I’m on my third KSupreme machine. All three stopped working after a week. The add water would come on even though pitcher was full. So disappointed
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 11, 2022
We're sorry to hear that you have experienced a problem with your K-Supreme coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Sue0808
Verified Purchase:Yes
I bought this due to my friend had one n I love it easy to use saves space n love the strong brew feature
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pam mom of Kelli 4ever 18
Verified Purchase:Yes
Of aĺllllllllll the Keurig coffee makers I've had through the years- hands down The K Supreme is my favorite. I just purchased a 2nd...as a back up as I see new upgrades are out that have more features, but this one is PERFECT for the coffee I consistently drink all day long. I simply don't need any extras. My favorites about this K- Supreme is its small, I adore the ease of the water reservoir with its HANDLE so easy & light to handle! Love how I can move the water reservoir to 3 different locations- leaving me plenty of counter space! I hope they never stop making THIS, the original K Supreme!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Dead Exactly 2 Years After Purchase
on November 19, 2022
Posted by: FrustratedActualBuyer
It is almost 2 years to the date I purchased this and its dead. It worked great up until now. For the last few days, it has not been operating correctly. When I turn it on, insert a Kcup, and choose the lid, it will not light up and allow me to select a brew option or begin brewing. I tried cleaning it, descaling it, using a different electrical outlet, nothing works. I'd like to say I'm disappointed that the product life was only 2 years, but I'm not. That's how companies operate these days. Ensure their products don't last so you have to buy a new one. This time around though, I might go with a different brand. After this, I'm not feeling Keurig too much.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 22, 2022
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team for assistance. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: John Tabako
Verified Purchase:Yes
Design and color are great. I would have preferred a white retractable cord. You really don’t want to see a black cord on your counter. Large water container with handle is a plus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Don’t bother biying
on December 4, 2022
Posted by: mai li
This is a piece truly a piece of trash , after 4 months - this stopped working and what’s painful you pay so much money for something that breaks in few months. There’s a video in you tube how to re set this - so why? And all the comments said their keurig broke down in few months - so don’t wven bother buying
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2022
We're sorry to hear that your K-Supreme coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com