Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Mcksmom
Verified Purchase:Yes
This company stands behind their products. After a cleaning process, my K-Supreme stopped working. I called to see if there was something I was doing wrong or if they could help me to get it started again. They were very kind in taking me through different steps only to find there was no solution. They then replaced my my coffeepot immediately!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sueandjoe
Verified Purchase:Yes
Love it, fits perfect under the countertop and easy to fill water.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: FJBiden
Verified Purchase:Yes
Great products that they stand behind. Could not be happier.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: gk in Tampa
Verified Purchase:Yes
I recently contacted Keurig customer service because my THIRD K-Supreme Single Serve Coffee Maker had become defective in THREE years. I bought one in 2020; it died in 2021. Keurig replaced it. The replacement died in 2022; Keurig has replaced it. It should not be necessary to contact Keurig each year to get a replacement. Keurig should make a better product. The coffee and tea are great; the coffee makers are junk. Customer Service has been very cooperative.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nanaru
Verified Purchase:Yes
I was having an issue with my Keurig and contacted the company. They replaced it with a new Keurig machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sandy NM
Verified Purchase:Yes
Keurig sets the bar high for customer service: the support personnel are professional, patient, knowledgeable and very competent.
I love my Keurig coffee maker and do not plan to ever be without one: fast, excellent coffee.
I love my Keurig coffee maker and do not plan to ever be without one: fast, excellent coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DrW47
Verified Purchase:Yes
Excellent customer service Replaced a faulty k supreme machine. Representative was knowledgeable and helpful
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Old Howard
Verified Purchase:Yes
My Keurig had ceased working during the period of warranty & needed replacement I made a claim & it was honored. The replacement was promptly sent & is working well
I would recommend this to a friend!
Written by a customer while visiting keurig.com