Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: coff53
Verified Purchase:Yes
Thank you so much for replacing my K-Supreme Single Serve. I'm back to enjoying my morning coffee!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LLG28
Verified Purchase:Yes
I was so happy that I got my replacement Coffee Maker. Working like a charm!!!!
I have been with Keurig for over 10 years & I always refer our friends to your Website for their "coffee & tea needs"
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tree babe
Verified Purchase:Yes
I am really happy with my coffee maker the coffees taste richer since they put the extra prongs the cappuccino is creamier than before
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Heathers7
Verified Purchase:Yes
I had to use my keurig warranty due to a malfunction during the descaling process. The customer service is excellent. They understood my dire need to receive my replacement keurig as soon as popsicle and had it shipped immediately to prevent further delay in my daily coffee intake. Before this replacement, we ran through some trouble shooting which brought us to replacing the product. Agent was extremely patient and understanding.
My only great concern is that this is the second time this exact malfunction has happened. (2nd replacement). I also read many reviews that mention they have had the same exact issues during the descaling. When I said this to the agent she seemed unaware but was happy to replace the appliance. I am hopeful that keurig will research why this is happening and recall the product to have an end all issue resolved. This would save the company a lot of money. Now I worry about descaling my keurig… nervous this will happen again.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: SandeeC
Verified Purchase:Yes
This is a replacement for one that broke quickly. Customer service was excellent . So far this machine works great! The coffee is delicious !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KYsnowbird
Verified Purchase:Yes
We love our Keurig however there seems to be a flaw in this coffeemaker. We are snowbirds and for the second time our brewer failed to work when we returned to our Florida home. Luckily both times our coffeemaker was still under warranty. Keurig’s customer service receives 5 stars. Hopefully the 3rd time is the charm for us with this model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jesusjoyful
Verified Purchase:Yes
My machine that was only 9 months old stopped working after I descaled it. I called Keurig and after they got a little bit of information they sent me out a new one. Customer service is quick and easy!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: QBDoctor
Verified Purchase:Yes
The customer service rep was very helpful when my new Keurig broke and it needed to be replace through the warranty program.
I would recommend this to a friend!
Written by a customer while visiting keurig.com