Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Cc52
Verified Purchase:Yes
My coffee maker quit making full cups. The staff at Keurig were very professional and friendly. They replaced it under the warranty and sent it out right away. Love Love Love the Keurig coffe maker. Using Keurig now for auto supply of the coffee pods. I like the way they keep track of pods I’ve used and adjust my order accordingly. Thank you Keurig. Customer service is exceptional
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Phil 2143
Verified Purchase:Yes
Makes great coffee I have owned several. But none last much longer than a year at maybe 8 cups of coffee A-day average.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: specialty coffee drinker
Verified Purchase:Yes
This Keurig is a warranty replacement and it makes the great coffee and I use it for hot water for other coffees and for future hot chocolate drinks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Awesome Customer service
on October 12, 2022
Posted by: Maddmaxx
I thank you for great customer service with no problems what so ever wish everyone had service like yours.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KRB1
Verified Purchase:Yes
My key rig was only a few months old and quit working. Contacted the company and they honored the warranty immediately. Had a new one in no time! Great service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: San Fran Person
Verified Purchase:Yes
I love this machine, coffee comes out steaming hot and I like the ability to use grounds and kPods, but after just 6 months of having it the descaling light would not shut off - blink blink always blinking. Keurig has fabulous customer service and replaced my machine.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Fredde
Verified Purchase:Yes
I had a problem with my new Keurig Coffee Machine and one call and an email is all it took to be back in Business. I wish more large companies operated like this. Enjoying my new machine as I type this!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Disappointed in Arcade
Verified Purchase:Yes
I asked for a replacement because my first machine did not punch holes in k cups. I got the replacement and it worked fine for a few days and then it started doing the same thing. Now I check before I hit brew. I use all brands of coffee and it doesn't matter.A little disappointed but use it anyway.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com