Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: StanJ
Verified Purchase:Yes
so far working fine. Warranty replacement went well,
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Ckole
Verified Purchase:Yes
I am very happy with the Warranty replacement of my Coffee maker. They sent the replacement immediately after determining that my coffee maker could not be fixed.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marsha26
Verified Purchase:Yes
I wanted a small Kuerig and the K Supreme fits the bill! This is my 2nd Kuerig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike DC
Verified Purchase:Yes
This is my THIRD warranty replacement for this product. I own two at two separate locations. One location has had two die on me, the other, one, only because I haven’t descaled it yet. Product is stylish and good, but following Keurig’s descaling instructions on-line will result in the product’s catastrophic failure. Then you’ll spend hours on the phone to SE Asia Customer Service Center repeating everything you say. Seems like they could change the instructions easily and save everyone headaches. Don’t get it. My older models (which I keep as back up), all work like a charm.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: M a r k
Verified Purchase:Yes
We were at the 1 year mark for warranty on our Keurig. I called the warranty department with our issue and ran through a few test. It was determined to be a warranty issue and they sent us a replacement immediately.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: No blink
Verified Purchase:Yes
The customer service group handled my replacement with professionalism and excellent knowledge. I am big coffee drinker using the it 5 to ten times a day. I have owned different types of keurig with no problems. This machine doesn't seem reliable.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Requirements to get warrantey replacement poor
on October 10, 2022
Posted by: KayEllen
Verified Purchase:Yes
the steps to get a replacement was to difficult for me at 85 my daughter had to help
When I asked for help from a supervisor they said I would get a call NO CALL
There must be other people who are not computer savy who gave up trying to get warranty service ask yourself could your mother or grandmother complete the requirements
I would not be so mad if a person would have called me. The coffee maker lasted 3 months
When I asked for help from a supervisor they said I would get a call NO CALL
There must be other people who are not computer savy who gave up trying to get warranty service ask yourself could your mother or grandmother complete the requirements
I would not be so mad if a person would have called me. The coffee maker lasted 3 months
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: peel
Verified Purchase:Yes
I received this replacement very quickly and with no hassle. I really like this coffee maker. It's fast and makes nice hot coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com