I had a Keurig coffee maker that needed to be flushed out. I purchased the kit and did what the instructions said to do. Unfortunately the coffee maker would not complete the cleansing. I contacted Keurig and explained what occurred. They sent a replacement BEFORE my broken coffee maker was returned and received by them. Great customer service.
Works as advertised. Great features and coffee comes out perfect. Descale was an easy process on this replacement unit. My only disappointment is that this model splashes more than the other 3-4 units I have owned.
I just moved into a loft style luxe apartment and love Keurig’s new sleek design and remain a loyal fan! I will continue to be a loyal fan (over 12 years of ownership)!! It is the best brewed coffee on the market and flavor is exceptional. My new single serve offers different size cups and with one push of button stronger coffee. Makes my day w wry morning!!