Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: black coffee 51
Verified Purchase:Yes
My replacement Keurig-K-Supreme Coffee Maker is working great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2
good luck
on October 17, 2021
Posted by: ekko1
Was given a k supreme brewer as a christmas gift 2020 and have had 2 replacement brewers as the first broke after less than a month of using .Relpacement sent and sure enough 2 weeks later it broke contacted Keurig and was sent a 3rd brewer and was assured it would not break well that was in march has been good but yes its starting to mess up so i will be looking into a different brewer once this one stops working will not buy Keurig again
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 10, 2021
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: VJgirl
Verified Purchase:Yes
I bought the K-Supreme and had a issue with the setup and descale light. After calling Customer Service, I received a replacement within a week. Their customer service agents were very helpful and knowledgeable.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pretty Lola
Verified Purchase:Yes
This was a replacement for a pot that wasn't working right after I descaled it. Customer service was excellent, but I feel this style Keurig has issues spiting out the water.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Weak arm
on October 16, 2021
Posted by: Disappointed in OG
I bought this 2 months ago and the arm broke today when I went to use a pod to make coffee. Very short life
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 10, 2021
We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Retoocs66
Verified Purchase:Yes
I received a replacement Keurig Supreme recently and it already feels as though I am going to have the same problem the warranty was covering. The top portion where the needle is does not come down fully into place and water drops out around the edges. It gets worse over a few months. In the end it was like drinking colored water. Quite a waste of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Jusj
Verified Purchase:Yes
I owned my Keriug less than a year and was disappointed when it failed. However customer service and ease of getting a replacement was prompt.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Grounds in my cup
on October 16, 2021
Posted by: cjoroe
I bought this less than a week ago and the first day and every day since, fills my cup w/ grounds and the coffee is not drinkable
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 5, 2021
We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com