Our first one shut down a month into having it. Our second one shut down after four months. It's like the pump just stops working!!!! Very, very frustrating!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 12, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
My supreme self serves quit working. I called the 800 number, talked to a very helpful and pleasant lady who sent me a new unit at zero cost to me. I received it i one week. This is a very good warranty backed by great people. Thank you.