Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: frenchyfry
Verified Purchase:Yes
This coffeemaker is good and convenient. Unfortunately, it clogs up a lot. The pod grounds plugs up and the coffee grounds in up in the bottom of your cup. We have to use a paper clip to clean it out and get it working again. We use the Keurig brand pods so that isn't the problem.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tyde
Verified Purchase:Yes
My first machine stopped working at about 11 months with barely any use (I bought it for my camper). The second machine worked for 5 months and now the descale light won’t go off. I purchased 2 bottles of descale and ran them through and the light remains on. Kuerig has given me a new machine under warranty. Hopefully this one lasts longer than a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: ProfessorD
Verified Purchase:Yes
Been using Keurig for over 10 years. The original machine was great. However, in the last 5 years I have gone through 4 machines...had to buy another. They don't seem to last.
Written by a customer while visiting keurig.com
Posted by: Gibb
Verified Purchase:Yes
My pot went on a Tuesday, called the number on the card and had a new maker before the end of the week. People were excellent to take too and knew just how to handle it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gussypoo
Verified Purchase:Yes
I’ve only had it little over a week but I feel it’s not made as well as my older one. I’m keeping my 14 year old Keurig as a back up to be safe. This is mostly plastic and it cuts itself off and this i feel keeps the coffee luke warm instead of a good hot cup of coffee. I’m hoping it proves me wrong and lasts longer than I’m thinking it will. Plea make these better.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 10, 2022
Thank you for reviewing your K-Supreme coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review. If you need any further assistance, please reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: HOPESENIOR
Verified Purchase:Yes
I. HAD
I HAD MY REPLACEMENT WITHIN A WEEK. YOU CAN NOT ASK FOR BETTER SERVICE. THIS IS MY FOURTH KEURIG. I LOVE THEM.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cynnie
Verified Purchase:Yes
This style works perfectly for the two of us. Recently had visitors staying with us and it worked well for all 8 of us, some having coffee & some of us Chai Lattes. However, for that many of us, we did have to refill it with water several times.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: SPMPS
Verified Purchase:Yes
I received this as a replacement for a 3 month old unit that stopped working. I've had Keurig machines for many years and knew this failure was an anomaly. I called up and within a few minutes was assured I would be approved for a replacement. Within a few days I had the new machine and it works great. I love Keurig products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com