Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Simple to Use
on September 25, 2022
Posted by: Watercolors by Dawson
Verified Purchase:Yes
We have always used Keurig Coffee Makers because of their design and no fuss, easy to use feature, for our morning coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great customer service
on September 26, 2022
Posted by: Rmg189
Verified Purchase:Yes
My , less than a yr old, KSuprene coffee maker died after doing descaling. And they replaced it with no problem
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great
on September 26, 2022
Posted by: Robbie24
Verified Purchase:Yes
Love this coffee maker and model .we not use another company or brand
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Too much paperwork
on September 26, 2022
Posted by: Jerrybob50
Verified Purchase:Yes
My Keurig was delivered after a delay that was not necessary since I provided all the info you needed, just not in the exact order you requested. This was my 2nd return of product due to malfunction of the coffee maker.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4 out of 5
4
So convenient.
on September 26, 2022
Posted by: Sweepmom
Verified Purchase:Yes
I got this replacement about month ago. It works well, however there is one thing I dislike. My old Keurig utilized a different insert for using your own grounds. This new one spits water onto the counter and when I open the top, there is hot water lying on the top if it. I really dislike this new accessory design.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great machine and warranty
on September 26, 2022
Posted by: KCT 66
Verified Purchase:Yes
Great coffee maker and was heart broken when it broke. Keurig warranty replacement was so easy and made me a lifetime customer
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
impressive
on September 26, 2022
Posted by: jailnurse
Verified Purchase:Yes
I love my Keurig, but more than that, their customer service is stellar. My machine overheated and seared the case. Despite it being a bit out of warrantee, Keurig generously replaced it at no cost. Unexpected surprise!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Poor Design
on September 27, 2022
Posted by: Disappointed x2
Verified Purchase:Yes
The multi-stream design makes it very difficult to use eco-friendly pods. Once you put the lid down, it will not automatically puncture the pod and instead of getting a cup of coffee, you get a countertop covered in hot water.
I assumed this was a defect of my first brewer but after Keurig (graciously and efficiently) sent me a replacement brewer, I am having the same issue. If the needle were metal, or the top were heavier, etc. and this brewer were able to easily puncture the compostable pods I use, I would be thrilled with the brewer.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
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