Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Rod1
Verified Purchase:Yes
We bought the multi stream supreme, gray about a month ago. We have been using it daily and love the features, like, it does not need to heat up, just put your cup under it, put in a k-cup, select what size and hit the big K button. It heats the water as it brews, very quick. I also like the auto shut-off after 5 minutes. we used to forget the old one and it would stay on all day. The water tank with the charcoal filter is great as well. We can now use tap water and the coffee tastes great. I just wish Keurig made a reusable k-cup that didn't require disassembling the coffee maker. I had to buy aftermarket one so I could brew my own coffee without having to remove the k-cup holder.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 10, 2022
We are thrilled to hear that you are loving your K-Supreme coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: HonorTheCreator
Verified Purchase:Yes
We are very happy with this brewer. The multi-stream technology really brings more flavor to the coffee. We get 2 more ounces of great-taste than we did with our previous Keurig from the same K-cup, and even better quality of taste. It's also very easy to use, and the tank is very easy to refill. Highly recommend!
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, March 18, 2022
We are happy to hear you are enjoying our new MultiStream technology. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
1
Pump died after 2 months
on March 23, 2022
Posted by: AB24
This keurig worked great for about 2 months and then it would say "descale" but would'nt pump any water, after a week of trying it started working and then a month later the same thing happened. It officially went out on me and wont even turn on anymore, super dissapointed.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, March 28, 2022
Have you tried reaching out to our Consumer Care team regarding your coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Written by a customer while visiting keurig.com
Posted by: Parpas
Verified Purchase:Yes
Have it for almost two weeks and I’m very happy with it. Brews fast and the coffee is very hot, also it’s very quiet while brewing.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, April 8, 2022
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Supreme coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
1
New machine poor reliability
on April 12, 2022
Posted by: Coffeemanz
Used the supreme for 4 mos and scale light came on and wouldn’t go off. Called Keurig and explained problem and they said it was defective. Seems when they come out with a new product they don’t last long. Had similar problems with their original brewer when it first came out. Had to get a new one every year for 3 years before one lasted over a year.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
brewer dead already
on April 15, 2022
Posted by: ms wilkins
i bought my k-supreme last august - loved it until it quit on me this morning. i have been in the queue for a live chat with customer service since this morning (#2 for the last 90 minutes). i would be very hesitant to buy another one - too much money for such limited use.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 18, 2022
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Customer Rating
1
HORRIBLE!!!
on April 17, 2022
Posted by: Lex P
I bought this 4 months ago and descaled it 5 times and none of my pods work. All water no coffee. Very very upset! Poor quality
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 20, 2022
We're sorry that your coffee maker is not working properly. Please call our Consumer Care team at 866-901-2739 so we can assist you with this issue.
Written by a customer while visiting keurig.com
Customer Rating
1
Horrible product. 2nd brewer broken
on April 23, 2022
Posted by: Jimm997807
I bought one last year, it broke about 4 months ago. I got another one, it broke in 2 months. Horrible product. My old keurig still works from 2015 but this brand new technology can’t brew coffee without breaking.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 6, 2022
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Please give our Consumer Care team a call. The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com