Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Don’t buy
on September 18, 2022
Posted by: Coffeeluver76
The machine works great for 2-3 months then stops working. This is my second warranty replacement.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Billy 67
Verified Purchase:Yes
Was an easy process and easy to deal with had customers happiness in mind the whole process
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rochely
Verified Purchase:Yes
Had bought one machine that didn’t work good. The customer service was awesome! Took care of me with new coffee maker, after sending the problem machine to them.
The new machine works great !
The new machine works great !
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Hobbit23
Verified Purchase:Yes
I was helped right away and given step by step instructions on how to return my defective machine. Very satisfied
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Momma me
Verified Purchase:Yes
I won't purchase again after this one breaks. I've had 3 and they all seem to break a few months after the warranty is out
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: cuppa44
Verified Purchase:Yes
Received as a warranty replacement. New unit works great. Customer service rep was very efficient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dukies2022
Verified Purchase:Yes
I like this coffee maker because it’s not very expensive but at the same time I rarely get much more than a year out of it before it fails. And that’s even descaling at least once. Just not a very durable piece of machinery.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, October 10, 2022
Thank you for reviewing your Keurig coffee maker. We work to provide our consumers with the best product and experience possible, and appreciate you taking the time to leave us some valuable feedback. If you ever need any assistance with your K-Supreme coffee maker, please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Ready4net
Verified Purchase:Yes
I gave it 4 out of 5 stars only because of the pain and cost of descaling. Otherwise, it’s a great.
I would recommend this to a friend!
Written by a customer while visiting keurig.com