Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: BJFair
Verified Purchase:Yes
I purchased my K- Supreme in November 2021. In August there was a problem with the Descale mode. I contacted Kuerig and was sent a replacement immediately. They surely stand behind their product! The K-Supreme is a great coffee maker in ever way!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Top Cujo
Verified Purchase:Yes
I expected more of a fight than I got but I was extremely pleased to find a human on the other end that was actually very understanding and surprisingly helpful. s/ K-life
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Gales
Verified Purchase:Yes
I love the coffee maker. It works great and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cust from MA
Verified Purchase:Yes
My Keurig coffee maker malfunctioned (but within warranty) and with a one call to customer service, it was promptly replaced within couple of days. I really appreciate the great customer service.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Super Great SERVICE, no if's ands or but's !!!!!!
on September 17, 2022
Posted by: rchief209
Verified Purchase:Yes
I had a problem with my Keurig, that the descale light would not turn off after we descaled the unit. We tried 3 times and it still didn't go off, so I called Keurig and customer service ran me through the descale again and tried a couple more things but no luck.
He at this point said they would replace the unit at NO CHARGE. All I had to do was follow his instruction on what info he needed to replace my unit. I did as he requested and bang my new Keurig was at my front door.
He at this point said they would replace the unit at NO CHARGE. All I had to do was follow his instruction on what info he needed to replace my unit. I did as he requested and bang my new Keurig was at my front door.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judy Jac
Verified Purchase:Yes
My Keurig coffeemaker had a problem and I contacted the company. Their Service Department could not have been any more professional or accommodating! I was advised of the procedure to follow to report a claim. I did so and within a week, a brand new Keurig coffeemaker was delivered to my home! Thank you, Keurig, for standing behind your products with no hassle!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PamelaLynn
Verified Purchase:Yes
My Keurig was 13 months old when it quit working. I took a chance and called Keurig. In less than 15 minutes a new one was on the way. I was very grateful! With that being said, the replacement has the same issue as the original. You push the size of cup you want and then the big blinking K. More times then not I turn around to do something and come back for my coffee and nothing happened. I have to reset the whole thing and stand there to make sure I pushed the blinking K correctly. Not a big deal but can be annoying on a morning I’m running late.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RobTu
Verified Purchase:Yes
I really like this, and this purchase is a replacement. I like the temperature of the brew and I like the size of the water tank. Keurig has been very helpful when I called with a concern.
I would recommend this to a friend!
Written by a customer while visiting keurig.com