Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Third times a charm
Verified Purchase:Yes
This is my third K-Select maker. First 2 had issues with Descale feature. Customer Service was great in getting me a replacement!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pellk
Verified Purchase:Yes
When my newly purchased maker had a defect that could not be resolved Keurig sent a replacement within 2 days. Thanks to the tech staff for trying to resolve this issue and Thank You Keurig for standing by your warranty and sending me a replacement. You are amazing!!’
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Quee
Verified Purchase:Yes
I received a Keurig K Supreme for Christmas, which I love. A few weeks ago it stopped working. It was past the return for the store and I called Keurig, they replaced my unit with a brand new one within a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bamboozle
Verified Purchase:Yes
I love this little machine it makes my life so much easier in the mornings.. I couldn’t live without it!!! Thank you so much Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Replacement
on September 15, 2022
Posted by: Rendezvous
Descaled my machine and immediately it stopped working. I called keurig and after trying to trouble shoot it, they said it was broken. Immediately they were on it with a replacement. Excellent customer service. Really appreciate how they stand behind their product. Customer for life.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Lady Ohio
Verified Purchase:Yes
Years ago, I thought why would I ever need a Keurig? We'd brew 10-12 cups and only drink 4-5 cups; very wasteful. It was never consistent, most times too strong. Fast forward 7 years and a divorce and I wouldn't want anything but a Keurig!! I think the pods are costly, so I purchased the reusable filter. With the filter, I can adjust the amount of ground coffee to my liking. This small kitchen appliance is a must for a one-household coffee lover or more people who have a personal preference. I use it for hot water for my tea. My granddaughter feels special using the hot cocoa pods. She thinks she grown sipping something like her glam-ma. The old 12-cup coffee maker wouldn't brew as hot as I prefer. My Keurig brews HOT just like I like it because I sip for 1.5 hours at least (I also purchased a Keurig tumbler that keeps my coffee warm). So, yea I'm a believer and can testify this thing is the BOMB!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I love my Kuerig coffee maker but have had a lot of trouble with them after about six months of use! I use filtered water clean and descale on a regular basis but the machines just give out! That being said the Kuerig company is very good with customer service and replacement when needed. As long as you register your unit they will replace. I love the Kuerig for its convenience and fast delivery in morning but the quality has definitely gone down of the years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Katlyn
Verified Purchase:Yes
Couldn’t rave more about this process! It was easy and straight forward and didn’t leave me stranded for coffee in between the replacement! Thank you Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com