I love the fact that I can adjust the position of the water tank. It allows me to arrange the counter to maximize space. It also makes great coffee from 6 ounces to 12 ounces, has a strong button and an over ice button. What more could you ask for?
This is the second K-Supreme Single Serve Maker- It was sent to me by the company since my first one stopped working a month after I got it.It often makes a cup of very watery coffee even when set on strong, water shoots out of the sides of the cup, constantly needs to be descaled, and even after descaling (for more than 20 minutes) the descale light will not turn off. Not to mention- calling the 800number and being placed on hold for 15 minutes and getting disconnected 2x!!!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 30, 2021
Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descaling process is complete, the DESCALE notification turns off. The brewer will exit Descale Mode and will be ready for use! If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
The process to troubleshoot and replace my K-Supreme Single Serve Coffee maker was so easy. Customer service was super nice and understanding. I appreciate how Keurig cover their coffee makers.
My purchase was a replacement Keurig while still under warranty :-) Keurig made it very easy and I love this coffee pot :-) I only drink one cup of coffee a day however if someone else is over here there’s still water in the reservoir for their cup :-) It’s sleek and it doesn’t take up a ton of room and it makes good coffee :-) Thank you Keurig :-)
I had purchased this brewer in February 2021. In October the descale light would not stop blinking even after the descale process. Contacted Keurig and my brewer was replaced. I have used Keurig for about 20 years and like everything about it. Great coffee and many choices of K-cups on the website and in stores.