There is apparently a know issue with the machine dying when you do a descale procedure. This happened to me with my machine that was less than a month old. However, they replaced my machine right away. I hope the problem does not reoccur.
I purchased the one that quite working April of 2021, then the descaling light kept blinking and coffee pot quite working. I contacted Keurig and told them my problem, they in turn went thru the trouble shooting and nothing worked, so they sent my a different one, which I received 11/08/2021, they said a new warranty would start from that date and have not had any trouble with this one so far. Thank you for your help.
I purchased this coffee maker for it's many convenience features of which it has many. unfortunately I like my coffee hot and this machine only brews to a temperature of 160 to 165 (I measured it with a digital thermometer). My former Keurig brewed at 192. There is no adjustment on this model so if you like your coffee hot I recommend something other than this unit.
I have had this for only a week and I am very surprised how poorly it performs. Very very slow. Does not give out the amount of fluid for the ounces requested. In order to fill a 10 oz. cup I have to run it through twice with one pod (1 at 10 oz. and then a 6 oz. And yes, I am using a Keurig pod. I have them automatically sent to my home.