Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Happy customers
Verified Purchase:Yes
I had a Keurig under warranty and had it replaced no problems. Thank you for excellent customer service!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: IHAVENONE
Verified Purchase:Yes
Very impressed with the handling of the warranty replacement.
However, I expected to receive some info on how, or whether, to return the original defective unit. I have not received any instructions on the disposition of the non-functioning coffee maker.
However, I expected to receive some info on how, or whether, to return the original defective unit. I have not received any instructions on the disposition of the non-functioning coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KMD8
Verified Purchase:Yes
Keurig provided excellent customer service when I had to exercise my one year warranty. They helped me trouble shoot the problem and without hesitation, sent me a brand new replacement. The process was seamless.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dej24
Verified Purchase:Yes
The warranty replacement went very smooth with Keurig. I received it within four days after my initial phone call. I was disappointed however with the fact that mine failed during the first descaling process. I’m hoping the replacement will do better in that aspect.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pumpkin coffee
Verified Purchase:Yes
We bought it a little more than year ago and use it continuously. It stopped putting out the proper amount of water. Even though it was out of warranty 2 months, they replaced it free and overnighted it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Whoooo
Verified Purchase:Yes
So far this one is very good. I tried to register the machine all it wanted me to do is place an order for coffee. So I gave up. This is the third replacement in less than 18 months.
Written by a customer while visiting keurig.com
Posted by: DLLALLIE
Verified Purchase:Yes
This isn’t nearly as good as the Keurig I replaced. I guess I had the next level up last time. I didn’t see it when I was shopping and I didn’t want the “smart” coffee maker so I picked the next level down. The reservoir is way smaller.. The brewer is very loud and kinda messy… lots of splatter. Fewer size setting and no temp setting. Also the cost was the same as what I paid for the much better machine last time.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bijan Hessamian
Verified Purchase:Yes
I am very happy with my product . I can recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting keurig.com