Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: My K Cup Supreme
Verified Purchase:Yes
I am happy with this replacement device which arrived just in time for Thanksgiving.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dealin
Verified Purchase:Yes
I bought a few months ago and stopped working. Called and they couldn’t fix over phone and send me a new one. No question asked but proof of purchase. Easy1
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bon1
Verified Purchase:Yes
When did the descale process after several full decanters were run through the descale light does not go off. It does still make a cup of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: KayOC
Verified Purchase:Yes
Great Keurig machine. Fits nice in the corner on the counter. Very quick and efficient.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Disappointed
on November 27, 2021
Posted by: Carrie L
This coffee brewer makes excellent coffee..however...alot of days I end up w Lots of coffee grounds in the cup and not just a few!! 5 holes is too much,the pod must not be draining fast enough that you end up w lots of coffee grounds in the cup.. 3 holes may work better.. I wish I had not passed my 1 yr old Kuerig to someone else..if this wasn't an issue,I'd rate it 5 stars.
Written by a customer while visiting keurig.com
Posted by: Lady from Miami
Verified Purchase:Yes
This new machine is amazing tastes liked real brewed coffee we are thrilled we bought a new one
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Hardly supreme.
on November 26, 2021
Posted by: Bssz
Same as all the other reviews. Descale light won’t go off, after all attempts to run the process then to turn off the light. And the lid/door will not close completely and water and coffee sprinkle out the bottom. You have to squeeze it closed to make a cup of coffee without a mess. Very frustrating. Poor design. Had machine for two months.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
Thanks for your review. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? STEP 1: Prepare the Brewer. Pour the entire bottle of Keurig® Descale Solution into an empty water reservoir. Then, fill the empty bottle with water and pour into the water reservoir. Do not insert a K-Cup® pod. Place a large mug on the drip tray. STEP 2: Descale the Brewer. To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the ADD WATER light illuminates. STEP 3: Fresh Water Rinse. Empty the water reservoir and refill to the MAX fill line with fresh water. When flashing, press the brew button to start the rinsing process. Once the brew is complete, pour the hot liquid into the sink. Repeat this step until the DESCALE notification turns off. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Tsalt
Verified Purchase:Yes
We bought ours 7 months and it worked great for 6 months then just quit. We filed the warranty claim and after 3 phone calls, they eventually sent us a replacement unit. So far so good with the replacement one. Love the coffee maker!
I would recommend this to a friend!
Written by a customer while visiting keurig.com