Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Jode9
Verified Purchase:Yes
The warranty was honored with no problems, received my new k-supreme earlier than expected.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Hermi
Verified Purchase:Yes
I bought it and the original unit I purchased ended having an issue with it. Keurig replaced and I returned the defective one back. Keurig has been wonderful.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: K Supreme
Verified Purchase:Yes
Customer service was very helpful helping me replace my defective unit.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
This is the second replacement since the original
on August 19, 2022
Posted by: MEAS
Verified Purchase:Yes
Two replacements within 8 month’s time makes me think you have a design problem. Over priced.
Written by a customer while visiting keurig.com
Posted by: The supreme is not great
Verified Purchase:Yes
So I bought my Keurig 13 months ago, they were nice enough to extend the warranty but I feel it is is only because the machine itself is defective in design. So so so many reviews on this replacement of the same machine I have. Mine said it needed descaled and I did so with the brand name kit…3 times and couldn’t get it to turn that descale light off. Then one day it just wouldn’t turn on at all. Zero power. Again glad they stand behind the product and hope that when this one gives out as I’m sure it will that they replace it with a better design
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Griffey T
Verified Purchase:Yes
I love the coffee maker and the warranty replacement first rate
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: philly1964
Verified Purchase:Yes
My Keurig K-Supreme suddenly stopped working. It would not power on.
I called Customer Service and they walked me through some troubleshooting with the coffee maker. After several attempts at trying to come up with a solution, they decided to send me a new machine, since it was still under warranty.
I would just like to Thank Keurig and their wonderful Customer Service Department.
I love their products and will continue to buy and use them.
Thank you. John A.
I called Customer Service and they walked me through some troubleshooting with the coffee maker. After several attempts at trying to come up with a solution, they decided to send me a new machine, since it was still under warranty.
I would just like to Thank Keurig and their wonderful Customer Service Department.
I love their products and will continue to buy and use them.
Thank you. John A.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Broke Coffee
Verified Purchase:Yes
Carrots Customer service was very professional and helpful. My problem is Keurig although I have replaced the one I bought twice now. It seems to be an ongoing problem and I don’t have the confidence of this one won’t break down in nine months either. I think if it’s a known problem, they shouldn’t replace it with the same model.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com