Major drawback is that you can't make an odd-numbered cup of coffee. You can make 6oz or 8oz but not seven. On our old machine you would hit the power button and it would stop right there. This one keeps going until it's delivered the size brew you selected, hopefully not bigger than the cup.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
Thank you for your feedback. We will be sure to pass along your comments to the appropriate team.
My red Keurig is a replacement for a black one which would even descale properly. Love it! The coffee is hot and tasty. Takes no effort to fill water reservoir. Even my Yeti to-go cup fits!
I bought the first coffee bc it was sleek didn’t take up much room. Also like the fact that I can select strength of coffee, But when it brews a cup of coffee it is very messy coffee squirts all around the counter. Then had a problem when I descaled it, bought and followed all the on the kit but light never went off. They did replace it for me although it took two months I did appreciate that. Brewer does the same thing with splatters around counter. Not a fan of this pot.
The coffee from the K-Supreme is excellent. The machine itself, however, often stops working after several months. To Keurig’s credit, they quickly replaced mine
My previous Keurig suddenly quit and I had it only 2 1/2 months. Your company was so gracious to replace my machine. It took a month to receive the new Keurig. I am a happy camper!!