Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Mama123
Verified Purchase:Yes
I purchased my keurig in July and by October was having issues with the descaling. I called customer service and after a few minutes of trouble shooting attempts was told they would send out a brand new keurig replacement. I was told it could take up to 10 days but received it within 4 days! So far this one is working well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is a great coffee maker. You can select the amount of water, the temperature and you can set preset modes for quick coffee. We have used it nonstop for almost a year now with no problems. Easy to clean and easy to use. We love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
OK But
on November 30, 2021
Posted by: Bob1944
This arrived yesterday and I found it has the same problem as my other Keurigs it keeps the water slightly warmer than luke warm. If I brew after it stands for a while the water is not hot. But if I run water only first then without hesitation brew another cup it come out hot enough. I like the coffee that is brewed on top of the stove. But sometimes I can wait.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Have loved Keurig products but not the keurig Supr
on November 30, 2021
Posted by: Anonymous
This is our second Keurig Supreme within 5 months. I am not happy at all. Must be something wrong with the electrical part of the Keurig. We always unplug the coffee maker when not In use. Anyone else have this problem? Loved the old Keurig but didn’t like the way it held water that could not be empty.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 1, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help!
Written by a customer while visiting keurig.com
Posted by: bbowne
Verified Purchase:Yes
Customer service was excellent in helping me resolve my issue. I really enjoy this K-Supreme and its stealth footprint on my kitchen counter top.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tee43
Verified Purchase:Yes
Am very pleased with the warrenty replacement. It is faster then the one I had.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Debi4usa
Verified Purchase:Yes
I love that they stand by heir products. Quick and easy replacement due to a defect with the one I had even after 8 months.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Makes an absolute mess!
on November 29, 2021
Posted by: ehercher
We've had this coffee maker for a couple of months and it works ok if you don't mind cleaning up after it every time you make a cup. I believe it is the multi-stream system that is making this such a poor product. I would rather post a video of the problem but I am limited to photos.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
We certainly wouldn't expect this from one of our brewers. Our Consumer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com