I bought K-Superme over 6 months ago when I was descalening it the button flashed and I could not get it to cease! I was given a replacement and it arrive under a week!
I love the quality of the machine, the brew features - strength and size, the ease of refilling the well, and the immediate satisfaction of my coffee lust!!
THIS IS THE 3RD POT WE ARE ON IM NOT SURE BUT WHEN WE GET TO THE DESCALING PART IT BREAKS. BUT KEURIG ALWAYS REPLACES IT JUST WOULD LOVE FOR IT TO WORK LONGER THAN 6 MONTHS
I purchased the first K-Supreme in January 2021. The cover got too loose and would not brew coffee. It was mostly water and some grinds. Called Keurig and they replaced it under the warranty policy. Have had it for a few weeks now and got my fingers crossed that the same thing doesnt happen again. So far so good. I love this coffee maker so I'm excited about getting it replaced.
We love the k-supreme single serve brewer. We actually had to replace our first one because we had an issue with it and Keurig was great at honoring their warranty by sending out a brand new brewer. We love how fast the coffee brews from the k-supreme and the features it has, like the strong brew and the over ice feature. We use them all the time. Thank you Keurig for the great customer service and the awesome brewer.