Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
only lasted 1/ months
on October 25, 2021
Posted by: TomTBell
third unit in ten years. Do not know if I will buy another
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 12, 2021
We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.
Written by a customer while visiting keurig.com
Posted by: BrokenKeurig
Verified Purchase:Yes
Completely dead after 4 months. Took 6 weeks to get a replacement. They kept wanting to replace my black coffee maker with a green one because that’s all they had in stock in the replacement version (doesn’t have accessories). I had to raise holy hell with them to finally get a replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, November 12, 2021
Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Jan Pd
Verified Purchase:Yes
I am waiting for the replacement of the Kreurig K-Supreme Single Serve coffee maker I received which was DOA. When I finally receive a functional coffee maker, I will gladly write a glowing review.
Response from keurig.comBy Keurig, Consumer Care, November 12, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Customer Rating
2
Disappointed!
on November 16, 2021
Posted by: jake626
I have had this for only a week and I am very surprised how poorly it performs. Very very slow. Does not give out the amount of fluid for the ounces requested. In order to fill a 10 oz. cup I have to run it through twice with one pod (1 at 10 oz. and then a 6 oz. And yes, I am using a Keurig pod. I have them automatically sent to my home.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: clarksv029
Verified Purchase:Yes
Major drawback is that you can't make an odd-numbered cup of coffee. You can make 6oz or 8oz but not seven. On our old machine you would hit the power button and it would stop right there. This one keeps going until it's delivered the size brew you selected, hopefully not bigger than the cup.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 2, 2021
Thank you for your feedback. We will be sure to pass along your comments to the appropriate team.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
This is a great coffee maker. You can select the amount of water, the temperature and you can set preset modes for quick coffee. We have used it nonstop for almost a year now with no problems. Easy to clean and easy to use. We love it!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Contessa55
Verified Purchase:Yes
Love this coffee maker. Coffee is hot and tasty. I like that we don’t have to wait for warm up.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible
on December 5, 2021
Posted by: Nicknamealreadytaken97
That new "multisteam tech" that you were reading about if probably the worst things keurig has ever made..you'd think a company that makes one things, coffe makers, would do it well, but no, it just spit coffee grinds and water out half the time...that's not a pleasant cup of coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
Thank you for your feedback. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com