Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Chubber
Verified Purchase:Yes
My unit died after having it less than six months. I would’ve appreciated an overnight replacement instead of the 7 to 10 business days
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bugger12
Verified Purchase:Yes
This was to replace a unit used only one weekend. When I took it out when company came. Several months later it had changed me on and then lost power.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jaypug
Verified Purchase:Yes
This is a factory replacement for one that went bad during a descaling operation and would no longer turn on. It seems these are throw away units as Keurig does not fix them and just sends out a replacement asking you to throw the old one away. They need a better low water sensor system to prevent this issue in future units.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Chappellfam
Verified Purchase:Yes
My machine was replaced with speed and ease. Could not be happier with the service I received! Thank you!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PDN81
Verified Purchase:Yes
When are Descaler light remained on, Keurig replaced
the entire unit promptly.
the entire unit promptly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JAZZMO
Verified Purchase:Yes
Warranty replacement for my original SUPREME. Man, did I miss it while I waited for the quick shipment. I have 2 different KUERIG models and the coffee tastes so much better from the Supreme. Hands down...great coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Terrible
on December 5, 2021
Posted by: Nicknamealreadytaken97
That new "multisteam tech" that you were reading about if probably the worst things keurig has ever made..you'd think a company that makes one things, coffe makers, would do it well, but no, it just spit coffee grinds and water out half the time...that's not a pleasant cup of coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 7, 2021
Thank you for your feedback. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: Majorly19
Verified Purchase:Yes
Great cup of coffee every time. Water reservoir is a good size so you get several cups before you need to refill.
I would recommend this to a friend!
Written by a customer while visiting keurig.com