I received the K-Supreme Single Serve Coffee Maker-Warranty Replacement about a month ago replacing the same coffee maker which had the problem whereas the descaling light kept blinking even after I used the vinegar treatment initially and then used the Keurig descaling kit. Neither method corrected the problem and upon contacting the company about the problem, I was sent a brand new K-Supreme Coffee Maker. Thanks to the company for honoring their warranty on this product.because I was still able to brew my coffee, it was just the blinking of the descaling light did not turn off.
This is my fifth Keurig that I have owned. I have been very happy with the first four. The K-Supreme worked very well for one month and then started to make a mess with coffee grounds in the cup and very little coffee actually going into the cup. If this is your new and improved coffee maker, I think I will look for a different brand.
So far machine has worked really well. Have had for a little over two weeks and it is super fast. I always try to unload my dishwasher while my coffee is brewing and I cannot get the whole thing unloaded anymore! Haha, first world problems. Coffee from this brewer definitely tastes better in this machine. Not butter just more full flavor. It works easily just push two buttons and coffee starts almost instantly. Water reservoir is a good size for two daily coffee drinkers. Color looks great on the counter. Pretty light green.
This coffee maker dies after one to two months. I am on my fourth one this year. Thank God Keurig is a respectable company and honors their warranty. A couple buttons stay lit and it just won’t work. This happened on all of them. Like the older models better. They lasted longer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, December 23, 2021
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Day 2 supposedly NEW Keurig pot starts doing same thing as old one. What a HUGE waste of jumping thru all your stupid hoops. Solved problem--purchased a decent coffee pot
My original Keurig died and I had heard about the new multistream Keurig so purchased it. I love it! It is smaller than the older model and brews coffe more quckly. I love it!