Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: mikver
Verified Purchase:Yes
We loved our coffee maker. But, it quit working. It was under warranty and Keurig replaced it right away. We are happy with their service and our new coffeemaker
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LinnyMarie
Verified Purchase:Yes
My Keurig was not functioning properly. Customer service line was attentive and said they would replace the machine that was under warranty. Within one week I received a new Keurig. It’s working perfectly.A company that stands behind their product is a company worth doing business with.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cones1
Verified Purchase:Yes
Coffee maker quit working after 4 months. Customer service was excellent. Had replacement in less than a week.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Linda23
Verified Purchase:Yes
Very Happy with this Keurig and the wonderful customer service that made my receiving it possible. The slimmer profile is a good match for my limited counter space. Thank you for another great brewer!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wade kenny
Verified Purchase:Yes
Connected Kuerig about defective unit the response was top notch easy warranty procedure fast turn around they are a 5 star company definitely will buy again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Monique W
Verified Purchase:Yes
Like the small convenient item, but it does not function well.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Heikeho621
Verified Purchase:Yes
Love this coffee maker but was most excited about the brew over ice option (less melted ice in my coffee). It worked for like a week, then it would only brew like 1/3 of a normal cup. If you punctured the cup, then stopped the brew and re-started it so that the cup didn’t have to be re-punctured, you could get a full cup. Just weird. Called customer service. They started off trying to blame my Keurig cups, but the issue was with multiple kinds of cups, all of which had the little Keurig symbol. Ended up they sent us a replacement unit. Feels like a waste because it works fine with this one silly little glitch. Anywho, love the larger water reservoir with the actual handle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Yorkshirerose
Verified Purchase:Yes
We love the coffee maker but are more impressed with customer service after purchase. Unfortunately, ours malfunction after a few months. This can happen with anything. The company sent us a replacement within a week . Would highly recommend this coffee maker
I would recommend this to a friend!
Written by a customer while visiting keurig.com