Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: msssssssssssss
Verified Purchase:Yes
The last Keurig, simply quit working. I have always loved my Keurig, regardless of style.
It was replaced promptly and well packaged from the factory.
It was replaced promptly and well packaged from the factory.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bought my parents a K Supreme and it broke during the Descaling process. Customer Service was quick and very helpful. Had to wait a little more than a week to receive the machine, but Customer Service was excellent.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: jwilliamson
Verified Purchase:Yes
We bought a faulty Keurig machine back in January and it soon had issues brewing, getting grounds in each cup, not making enough coffee, etc.
I called customer service, and they walked me through an extensive troubleshooting of my machine. When it became clear that nothing was working, they told me they'd send me a new replacement Keurig at no cost (we didn't even have to send in our old machine!). It came quickly, was the same model we had previously, and works perfectly.
Thank you for the great customer service and prompt replacement of our machine! We are very satisfied.
I called customer service, and they walked me through an extensive troubleshooting of my machine. When it became clear that nothing was working, they told me they'd send me a new replacement Keurig at no cost (we didn't even have to send in our old machine!). It came quickly, was the same model we had previously, and works perfectly.
Thank you for the great customer service and prompt replacement of our machine! We are very satisfied.
Written by a customer while visiting keurig.com
Posted by: Rosey I
Verified Purchase:Yes
I bought my Keurig ten months ago and love it. I drink more tea than coffee but this makes it a lot easier for me to get my water hot and ready to go for my tea
Beats heating up the kettle.
Beats heating up the kettle.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mike go
Verified Purchase:Yes
Enjoyed for 6 months and stopped working. Called Keurig and they replaced my unit quickly. Made my wife and I realize how much we enjoyed our Keurig.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rusty53
Verified Purchase:Yes
Thanks for the replacement under warranty! It’s working great!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I purchased a Keurig back in April of this year and I descaled it as directed and it wouldn't turn back on. I called keurig and they sent me a new one within 2 weeks. The customer service was awesome. Thanks again
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mary524
Verified Purchase:Yes
I purchased the K-Supreme Single Serve last November. Recently, the descaler light was on. After I bought the solution to clean the Keurig the light remained on. So, I called Keurig and explained what happened. I had to provide a picture and my receipt and a brand new replacement was sent out to me in a week. Very fast service. I am a happy customer with the way they handled everything.
I would recommend this to a friend!
Written by a customer while visiting keurig.com