Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: Juju7
Verified Purchase:Yes
I absolutely love my K-Supreme because it makes such a delicious cup of coffee! Whether you are a hot coffee or an iced coffee lover, I'm both, this makes the most delicious cup you will have. Also, the Kuerig customer service team is better than any company that I have ever experienced. What an all around great company!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: KoffeeNow
Verified Purchase:Yes
My Keurig K-Supreme recently broke down and I called customer service to report it. The machine wouldn't even turn on and therefore we couldn't even do a troubleshoot. The person who helped me was very courteous and professional and promptly offered a replacement under the warranty.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Love Strong feature, excellent brew, perfect size
on July 17, 2022
Posted by: Chauncey
Enjoy my coffee every morning, starts my day off right. For some reason, it didn't turn on this morning; got it last yr Mar.. I unplugged it, but before I work on it, needed coffee first so went upstairs to sis' cuz I made her get one, too. Now shopping for another Keurig in case this one actually died.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, July 18, 2022
Thank you for taking the time to share your feedback. The behavior you've described in your review is not typical of the K-Supreme coffee maker and our team would like to assist with this! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.
Written by a customer while visiting keurig.com
Posted by: scubaka
Verified Purchase:Yes
We purchased this to replace our original Keurig that quit on us. This one was great! Much better tasting coffee, new system...however, whilst descaling, it quit. Keurig sent us a whole new unit! Hope it works better!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sue123vegas
Verified Purchase:Yes
I have been a keurig fan from the beginning, having purchased the fist one out and upgrading through the years. But this k-supreme is by far the best. Does not have to heat up. Just pop in the k cup, shut it, pick your preferred drink size and press start. Also very low maintenance. Just be careful when you descale. Make sue you have water when running the process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Coffee snob 2022
Verified Purchase:Yes
My Keurig was internally burnt up. Due to Warranty, I was able to get a replacement. The warranty customer service did an amazing job helping me with everything that I needed in order to reply my coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MEC1
Verified Purchase:Yes
I had my k-supreme fail to power on and called the support line. A very helpful lady walked me through a troubleshoot and then put in motion what I needed for a replacement to be sent. Once all my info was received, a new maker was mailed the next day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mistie100
Verified Purchase:Yes
I’ve used Keurig products for years and enjoyed them. And the fact that they stand by their products within warranty is a plus. Although the first cleaning process on this new one didn’t go well, so they replaced it!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com