Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Customer Rating
4
Very puzzled
on December 28, 2021
Posted by: Beved
Purchased this ? A year ago-my husband makes 2 cups a day as I am a tea drinker. This morning it failed to work. He thought the fuse had blown/not so. We have moved it to 2 different receptacles and it will not work.
Everything else in our kitchen is fine!
Everything else in our kitchen is fine!
How does something just stop working in the blink of an eye???
Puzzled and disappointed.
Puzzled and disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Slkckioeurjs
Verified Purchase:Yes
Received Dec 14, 2021… brews coffee well.. waiting to see IF the Descale feature works properly. We have had to replace two Keurig K-Supremes due to not functioning/powering on after Descale
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: MitchEye
Verified Purchase:Yes
The first one I owned failed all of a sudden. It took several phone calls, emails, and photos to finally get the replacement. I suppose the slow service is because of the Covid situation. I sure wish people would get back to work and give the excellent service we had before the spread of this horrible virus.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Elizabeth 24
Verified Purchase:Yes
Customer Service was great to work with and was fast to send a replacement Keurig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Suzzanne
Verified Purchase:Yes
I bought this and after just a few months I was unable to get it to go into the cleaning cycle. I called and it was great customer service. They sent a replacement which was great. I hope it doesn't happen again and I wish coffee was hotter!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: donna raab
Verified Purchase:Yes
i purchased keurig supreme about 6 months ago and it stopped working I called keurig and they sent a replacement .thanks Kruig
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: TerryPete
Verified Purchase:Yes
While it did take a month, I did receive my replacement Keurig K-Supreme and I am appreciative. All agents I talked to were attentive and helpful. I do wish the descaling process was simpler.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: rboudra
Verified Purchase:Yes
We purchased this coffee maker a few months ago, and it worked great until we run the descaling procedure for the second time. At the end of the cycle, it dried out the water reservoir and burnt out. Would not start again. Had to follow up a second time with Keurig to get the Warranty replacement processed, but ultimately did get a new unit which we are using now. Hopefully, this was just a crazy one-time event although I did see online that a number of others had experienced this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com