I ordered the K-Supreme Keurig because my old Keurig was behaving poorly. It would not stop dripping. It shut off and reset the clock when no "blip" in power occurred. It had worked fine for a few years so we decided to buy a replacement before the old on quit entirely. A day before the new Keurig arrived the old one started working so it remains in service with the K-Supreme sitting on the shelf.
I purchased the K supreme coffee maker to replace an older model. Reviews were not great but I purchased it any way. I registered it, kept the box and receipt for warranty purposes. Thank goodness! Less than 6 months later it STOPPED WORKING! Well, when I called Keurig about the warranty issue, the CS rep was very nice but not the most helpful. I registered so there would be no issue. I had to provide all the information I had provided at registration AGAIN…….INCLUDING PROOF OF PURCHASE……A PICTURE OF MY RECEIPT…….which I had, based on the reviews when I purchased. What is the purpose of registering if you have to do it all over again? Avoidance by the manufacturer? I had to purchase another coffee maker to use in the interim. Good news…… now I have a spare!
We have had Keurig coffee makers for many years. However, this single serve is one of our favorites. We like the smaller footprint. We like the many size selections, the dark brew, the cold brew. We love the grey color. Most of all, we like the 5 holes for the water to flow through the cup. The coffee has a better flavor. We are very happy with our purchase.
HAD TO REPLACE MY FIRST UNIT , MADE CALL SPOKE WITH A VERY KNOWLEDGE WOMEN.EXPLAINED ISSUE,SHE TOLD ME WHAT TO DO. TWO WEEKS LATER A NEW UNIT ARRIVED,THAT EASY.