I contacted Keurig for help troubleshooting our Keurig. No matter which size we selected, it would only make about 3-5 oz. After troubleshooting, it was determined that it couldn’t be fixed so the representative sent us a replacement which we received in 4 days. Very happy with the assistance received and with the new Keurig.
I love this Kurig. I have been using Kurig machines since they first came out. I love the convenience of making my coffee and tea. I love this machine because it takes up a small footprint in my kitchen. It is very streamline.
We’ve owned numerous coffee makers from this company and over the years we have found them to be less quality and reliable than ever before. Customer service is great but I don’t want a replacement coffee maker ever year or so. Time to find a new brand considering the cost of ownership.
Original Keurig quit working after being descaled (only 2 months old). Customer Service quickly took care of the issue and sent me a new Keurig. It is really easy to use.
I couldn't have been more pleased with the way the entire process went, I had our other unit less than a year and had an issue with the descale light constantly flashing. I was sent a new unit in less than a week. I highly encourage anyone who buys a Keurig to get the warranty program, it's worth it.