Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: LMK2009
Verified Purchase:Yes
This unit was purchased about a year ago. Inexplicably the handle locked closed and would not open. I called Keurig and the process to replace the coffee maker without question or hassle was a pleasant surprise. NOTHING is easy as of late, so I was very pleased. My only negative comment is that I am disappointed the handle locked closed after only a year.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LuvKoffee
Verified Purchase:Yes
This coffee maker is sturdy. Brewing process is easy, simple and quick. It is worth having and does not take up much space on kitchen counter. It does not spit water, coffee, or tea - whatever you are brewing - on the countertop. This was a replacement and the process was seamless and Keurig customer service was very helpful and knowledgeable throughout the replacement process.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Combs
Verified Purchase:Yes
I bought this to replace the exact same model I bought 3 years ago. That one quit working, no power. I couldn't find another brand that had the same features for the same price, so I bit the bullet and replaced it. I'll let you know in another 3 years if it was worth it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Easy peasy
Verified Purchase:Yes
When my new Keureg said it was time to descale, we did so according to instructions. However, the descale lite never went out and grounds began showing up in cups. I called Keureg and they shipped me another one right away!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: S_Ase
Verified Purchase:Yes
Great replacement policy. My coffee maker broke 7 months after I bought it. The warranty policy is great. I had no problems getting a replacement. I received my replacement in less than a week since I called Keurig to tell them about the issue.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Wallo51
Verified Purchase:Yes
I am very happy with my product and costumer service to resolve any problem they will take care of you in case you have any question or issues . I recommend this product
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: CarolCutie
Verified Purchase:Yes
Very happy that the warranty replaced my coffee maker. Thank you so much!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MarkD109
Verified Purchase:Yes
I bought a Keurig Supreme in January. The first time is descaled, using Keurig’s instructions it would not turn back on. I looked up the issue on Google and found this model has an internal temperature switch that cuts off after descaling. The only way to reset the switch is to take the machine apart. I called Keurig and they immediately sent me a replacement. Unfortunately it is the same model with the same defect so when I descale I will end up needing another warranty replacement. Avoid this model to avoid the headache.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com