Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5
Love the mew sleeker design
on July 6, 2021
Posted by: Robin7
I bought a new Keurig about a month or so ago. My old Keurig of about 15 years needed a face lift. I thought my old Keurig made a great cup of coffee. Same pods, new Keurig makes an even better cup of coffee. I certainly didnt expect that. Not only is the design better but so is the coffee. Lucky me
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DebLTP
Verified Purchase:Yes
I bought this coffee maker two weeks ago and absolutely love it! I love that it has a filter in it that will automatically filter the water before brewing. Also, I love the ability to choose different amounts of coffee and strength. A great feature is the ability to put a travel mug right under the brewer so that you don't have to dirty an extra mug to pour in.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
Descaling guide hard to find but
on July 13, 2021
Posted by: sj3free
Purchased this in January and having the same issue as everyone else. Could not stop Descale light from blinking. I called customer service and they were very helpful. Basically go to page 4 of your user manual. I’ve attached a screenshot. It is a multi step process but the light finally stopped blinking. Woohoo!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3
It is OK, but not great
on July 31, 2021
Posted by: Buckfinster
I have been using the K-Supreme for 4 months. It does not make a better cup of coffee than previous Keurig models I have had. I like that the reservoir is not an atypical shape and had a handle.The descaling feature is an absolute nuisance. This product does not revolutionize you morning cup but it will make something with caffeine that tastes familiar.
Written by a customer while visiting keurig.com
Posted by: a long time user of Kerig
Verified Purchase:Yes
I keep getting a fine coffee dust around the pod area which is hard to clean up. It is very irritating.
Response from keurig.comBy Keurig, Consumer Care, August 19, 2021
Thank you for your review. We are sorry to hear that you're disappointed in your K-Supreme coffee maker. We would love to find a resolution that suits your needs. Please call our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call.
Written by a customer while visiting keurig.com
Customer Rating
2
Died after 9 months
on August 31, 2021
Posted by: JLSonn
I bought this 9 months ago and it just stopped working. My guess is an electrical issue since the lights stopped working as well. It was a great coffee maker while it lasted, but who can afford to buy a new one every year?
Response from keurig.comBy Keurig, Consumer Care, September 21, 2021
Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: ken3
Verified Purchase:Yes
No temperature control. No timer most waste a lot of energy
No, I would not recommend this to a friend.
Response from keurig.comBy Consumer Care , September 8, 2021
Hi Ken, we are sorry to hear this! This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you!
Written by a customer while visiting keurig.com
Posted by: Kkup
Verified Purchase:Yes
Love the slimmer look, hope the water filter will help the maker last longer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com