Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: ASLECK
Verified Purchase:Yes
Dues to multi streaming Keurig makes a great cup of coffee. My previous Keurig was a disappointment. This one exceeds expectations s.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Marc M
Verified Purchase:Yes
After using their K-Surpreme for 6 months the unit failed to complete a proper cleaning cycle. We called Kurig support and after going through various tests they honored their warranty and sent us a replacement. It’s nice to see a company stand behind their products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Not Happy at all…
on June 25, 2022
Posted by: Cyndyh49
We chose this model for the large water tank and after having it for a month or so, truly hate it. The multi-stream technology splashes coffee all over the counter and the coffee it makes does not stay hot. Also, my favorite coffee comes in a pod that has less plastic and they don’t work in this model. We have two other Keurigs that work fine but don’t have the large tank. If I could get my money back for this thing, I would!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, July 5, 2022
We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our Consumer care team, they will be able to help: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Sterling Fin
Verified Purchase:Yes
Great except unlike my first K-Supreme, it will NOT remember so you have 3 pushes to get started. The coffee is much better though with the multiple entry points.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
We are happy to hear you are enjoying our new MultiStream technology. Thanks for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Happy 23
Verified Purchase:Yes
Keurig is one of those companies that put their customers 1st the customer service was amazing no issues you guys are top notch 6 out of 5 stars....
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: LRGG
Verified Purchase:Yes
We had an issue when the keurig quit working. The company replaced it after simple trouble shooting didn’t resolve the issue. Very happy with the outcome.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mark124
Verified Purchase:Yes
The quality of coffee is the best of any keurig yet! Because of the auto shut off feature it takes forever to make a cup of coffee. If you try to use it as a hot water tap the coffee grounds are still in the water. If you brew a cleansing brew again it takes forever.
The descale can turn off the coffee maker until you descale it. Twice while descaling, even with keurigd absurdly expensive solution, at the end of descaling the descale lifht was still on and the machine didn’t work and had to be replaced! What can’t you use white vinegar to descale the machine anymore?
I’ve had keurig since the beginning, although the brewing is better the machine seems cheap and inflexible.
The descale can turn off the coffee maker until you descale it. Twice while descaling, even with keurigd absurdly expensive solution, at the end of descaling the descale lifht was still on and the machine didn’t work and had to be replaced! What can’t you use white vinegar to descale the machine anymore?
I’ve had keurig since the beginning, although the brewing is better the machine seems cheap and inflexible.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Dawg8559
Verified Purchase:Yes
I had my machine for about six months and all of a sudden it turned off and wouldn’t turn back on. I thought there was a reset procedure but I couldn’t figure it out. I called Keurig for information about resetting it. The person I spoke to to said that there isn’t a reset and that she’ll just send me a new machine. Two days later and I received it. What a nice experience.
I would recommend this to a friend!
Written by a customer while visiting keurig.com