Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Posted by: GSMH
Verified Purchase:Yes
We had our Keurig for 6 months and the descale light would not go off after descaling it three times. I called the help line and they were so nice about replacing it. The new one arrived very timely.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kschiele
Verified Purchase:Yes
After about 9 months my Keurig malfunctioned. Customer service made it very easy to get a replacement to me in no time! I LOVE my Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kmatt
Verified Purchase:Yes
I replaced my first generation Keurig with this coffee maker and loved it right off the bat! I really love the "over ice" feature! When it came time to descale, it was so quick and easy compared to my first Keurig. During the second descale process a couple months later, it just turned off right on the middle of descaling and I couldn't get it to turn back on. I tried everything I could find online and nothing worked. I unplugged it overnight and called Keurig in the morning. Thank goodness it was only a few months old. They replaced it with no hassle. I'm hoping this one will stand the test of time because I do love this machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Constantly Clogged
on June 19, 2022
Posted by: KBas
I bought this to replace a 8 year old Keurig that worked great. This model clogged after 2 weeks of use and needs to be cleaned/flushed after every cup or grounds get stuck in the needle and coffee doesn’t brew. I had the first one replaced under warrantee and the new one has the same issue. Very disappointed in this new model :(
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 27, 2022
That's not what we would hope to hear. Our Consumer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Donmags
Verified Purchase:Yes
This is the second pot and it shut down and powers off. Not good.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Bobs125
Verified Purchase:Yes
This is the third one I have have in 2 yes because they don't brew right they put coffee grounds in my coffee make a lot of noise after a couple month. I'm not happy with it
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rod S
Verified Purchase:Yes
I really like the new design of the Keurig coffee maker. All the water is in the carafe. There is no large tank. This is means there is no waiting for a large amount of water to heat before the coffee brews.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Sjb2
Verified Purchase:Yes
The replacement Keurig works fine so far. We will see if it still works fine when it is time to do the descaling. That is when the previous Keurig stopped working.
I would recommend this to a friend!
Written by a customer while visiting keurig.com