Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
Dead after 6 weeks
on May 30, 2021
Posted by: Slat
Bought this 6 weeks ago. Dead this morning. Missed the return by 2 weeks. So upset
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 1, 2021
We certainly wouldn't expect this from one of our brewers. Our Customer Care team will be happy to look into this further for you. Can you give them a call please? The number is 866-901-2739.
Written by a customer while visiting keurig.com
Customer Rating
1
Junk
on May 30, 2021
Posted by: Keurig hater
5 months old and Keurig died, My daughter bought one exact same problem after 5 months....time to find a better brewer Kerrigan are just junk now
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 1, 2021
Let's get you some help with your K-Supreme coffee maker. Please call Customer Care at 866-901-2739 to get started.
Written by a customer while visiting keurig.com
Customer Rating
1
Junk
on May 31, 2021
Posted by: KarlaRae9
I had my first Keurig for years & never had a single issue. Thought it was time for an upgrade though. After only a month it stopped brewing the correct size of coffee. You asked for 12oz & got about 8oz. Then this morning it just completely stopped working all together. It may have lasted us about 5-6 months. Waste of money
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 2, 2021
This is not the experience we would like you to have with your K-Supreme coffee maker. Please contact our Consumer Care team at 866-901-2739 so we can help you.
Written by a customer while visiting keurig.com
Posted by: Diva 47
Verified Purchase:Yes
Love the handle, when you have to fill the water reservoir up, it’s a great size . Brews well!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Looks great, doesn’t last!
on June 3, 2021
Posted by: Terry17
This was a Christmas gift and I was thrilled. It looks so modern and worked great until I descaled it (with Keurig descaler as per instruction). Now I have hot water pouring out until the last few ounces, then I get coffee and it splatters everywhere. Customer service says the pods I’ve been using without a problem for 8 years aren’t good enough anymore... not amused
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 4, 2021
We're sorry to hear about your experience and would be happy to look into this further. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Mary P
Verified Purchase:Yes
Happy with the product. Suited our needs very well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Now on replacement brewer #2
on June 16, 2021
Posted by: Must have coffee
Bought this in February 2021 and have had it replaced twice already, IT'S ONLY JUNE! Both the original and the 1st replacement had electrical issues and shorted out. Tested the outlet before getting the 2nd replacement to be sure it wasn't that and it tested just fine. Hopefully the 3rd one is a charm but if it craps the bed too, I want a complete refund and I'll be done with Keurig.
Response from keurig.comBy Keurig, Consumer Care, June 18, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: Rocknrod
Verified Purchase:Yes
It’s a great coffee maker!!! It is in between the single one cup’s where you add just that one cup of water and the big volume (water) coffee makers thus it’s a tweener. Very convenient for me to use at home then for me to take on a camping trip in the trailer. Just the right size for doing that!!! I also really like the new multi stream injection system. It really does add that extra flavor to your coffee. The auto shut off is also a great feature…and their are also so many other features that make this a great coffee maker. Pick up one…you will nor regret it!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com