Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
3
Great to start with
on June 10, 2022
Posted by: 1969
..... but only lasted a year and a half before it quit puncing holes in the pods and grounds were everywhere.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: Christophe
Verified Purchase:Yes
Mine guilt working after about 6 Months. They replaced it
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Broke within a year and a half.
on June 10, 2022
Posted by: Cubbie Fan
I was happy with the purchase initially, nice design. A week ago, it stopped working, no power to the unit, it will not even turn on. Call Keurig and they offer some stupid 20% discount because of course it is out of the 1 year warranty. SO frustrated and disappointed, my last coffee maker lasted about 7 years. The customer service rep was polite and understanding and I know their hands are tied on what they can do and offer. This is to the big shots there, maybe try and stand behind your product. In situations like this, and I've read several reviews with the same problem as mine, it seems you have a defect. Increase the offer to a 50% discount off a new one, otherwise Nespresso machines are looking like a better product to purchase.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, June 17, 2022
Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Snobles
Verified Purchase:Yes
We have had the coffee maker a few weeks now. Hopefully it will last for a while. We've never had a Keurig coffee maker last more than a year. We are giving it another try since the design has been improved on.
I would recommend this to a friend!
Response from keurig.comBy Keurig, Consumer Care, June 16, 2022
Thank you so much for your review and feedback! We're very glad you're enjoying your K-Supreme coffee maker.
Written by a customer while visiting keurig.com
Posted by: Kathy28
Verified Purchase:Yes
I love my Keurig K-Supreme! The water reservoir has a regular type of handle which makes the refills much easier.
Working with the Keurig company for any issues is absolutely wonderful. Thanks for everything.
Working with the Keurig company for any issues is absolutely wonderful. Thanks for everything.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rusty421
Verified Purchase:Yes
This was a rep!acement because of warranty...had to use a cheap one bought....couldn't wait for my replacement..!!!
Written by a customer while visiting keurig.com
Posted by: D S 07
Verified Purchase:Yes
I bought this a while back and simply love it. I turned my wet bar into a coffee bar. I love how sleek it's design is on the small counter space.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Happy camper with painless warranty replacement!
on June 11, 2022
Posted by: Dan74
Verified Purchase:Yes
I had a product failure and needed to apply the warranty for a replacement. The process was painless and my failed coffee maker was replaced with a brand new one. The new coffee maker is great, and works perfectly. Thank you Keurig!
Written by a customer while visiting keurig.com