Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Satori
Verified Purchase:Yes
Keurig coffee maker is a great way to start your day.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Unhappy Customer in Iowa
Verified Purchase:Yes
First three just stopped working. Fourth no longer heats properly. I am using microwave to heat. While customer service is helpful the K Supreme Single serve is a piece of junk.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1
Repeat failures. 3rd replacement
on January 15, 2022
Posted by: MF74
I had my original kuerig for 8 years. Used in my workshop now. Still going strong. I've had 4 of the k supreme plus models now in <1year. Same failure everytime where it's shuts off a day or two after descaling while brewing a cup and never power's back on. Always a long wait on the customer service line and even though I tell them I followed the online troubleshooting steps of trying it in a different outlet, and testing other appliances to ensure the power is on as well as telling them I tested the outlet and used to be an electrician the response is the same like they are reading off a cue card. "Sir I need you to once again try a different outlet, try a different appliance........" The k supreme plus makes a good cup of coffee but it's a lemon. It chronicles overheats itself and shuts itself off even if you descale it every month and use only kuerog branded cups. All over internet these products are having the same issue where they just shut off and won't power back on. The product isn't worth the time you have to put into it every time it fails. This current one I have was a warranty replacement from late July directly from kuerig. Less than 6 months after a warranty replacement it's dead in the water. I now get to call keurig once again to have them tell me to try a different outlet, are you only using keurig branded cups............ Buy something else avoid this one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Chnkstr
Verified Purchase:Yes
We had this style for our motorhome. Had used it one time and then, months later, when we were able to use again it would not turn on.
Keurig replaced it with a new one.
THANK YOU, Keurig! We love your products!
Keurig replaced it with a new one.
THANK YOU, Keurig! We love your products!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DeDe2
Verified Purchase:Yes
I bought the K-cup Supreme because it’s a warranty replacement. Best purchase ever. It’s extremely quiet, fast, and still makes the best cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Kinder
Verified Purchase:Yes
Keurig is a fantastic company with outstanding customer service. They replaced my Keurig Supreme after an issue that couldn’t be resolved. I have always had Keurigs and love the look, convenience and taste. Fantastic experience!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
4
1st worked 6 mos, but customer service is great!
on January 14, 2022
Posted by: gtc1945
Verified Purchase:Yes
the first one only worked 6 months. it quit during the 12 cup rinse after descaling. Customer service was awesome the quickly gave me a few steps to try. As soon as that didnt work they sent a replacement.
Written by a customer while visiting keurig.com
Posted by: Oscar454
Verified Purchase:Yes
Was very appreciative that they warranted the only negative and was the 2 star rating was it took over 2 1/2 months to do processing and received my unit 3 months later
I would recommend this to a friend!
Written by a customer while visiting keurig.com