Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
Best Buy Privacy Policy
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Replacement of defective keurig.
on June 6, 2022
Posted by: Diane 53
Verified Purchase:Yes
Thank you for placing my defective Keurig. When we received it there was no filter included to use ground coffee. Could you please send me one. Thank you
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great service
on June 6, 2022
Posted by: Ben49
Verified Purchase:Yes
My replacement machine is wonderful. The customer representative was extremely polite and helpful. No hassle at all replacing my coffee maker. Keurig is a great company with great products and service.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
1 out of 5
1
Replacement didn't work!
on June 6, 2022
Posted by: Nothing works
Verified Purchase:Yes
We bought a k supreme in December and died in May, Keurig sent a replacement and it doesn't work either now they are sending another model for us to try. Quality has gone down the tubes.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Company stands behind their products!
on June 6, 2022
Posted by: Bet23
Verified Purchase:Yes
We love our coffee maker and when we had an issue with it the company help fix the issue! Love this company
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Satisfaction
on June 6, 2022
Posted by: boop830
Verified Purchase:Yes
I had a issue with my Keurig descaling light not going off after descaling. I spoe to a representative who assisted me I was informed since it was still under warranty I would receive a replacement.I sent the info I had and was informed I would not be getting a replacement which disappointed me. And a few days later I received a email and I was sent a replacement. So very happy and satisfied.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
Great for a minute
on June 6, 2022
Posted by: Brew lover
Verified Purchase:Yes
I have used Kueirig coffee pots for some time now, but these last 3 Supreme pots have been very disappointing, thinking of going back to the good old Bunn brewing system. Your products have become so cheaply made. I have a way older brewer of yours and it must way 5 lbs built strong. These last 3 are cheap cheap cheap .
Come on I hope you take pride in making a better product.
I do thank you for replacing them .
Love coffee,
Candice Toporcer
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Warranty replacement
on June 7, 2022
Posted by: Mikeeeeeeeeeeee
Verified Purchase:Yes
Easiest warranty replacement I have ever dealt with. Excellent service
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great product and easy warranty replacement.
on June 7, 2022
Posted by: Gregio
Verified Purchase:Yes
We had a minor malfunction with our Keurig as it had a flashing light on the control panel. Customer service walked me through the potential fix and when it did not work they sent a replacement that arrived 2 days later. THANKS
I would recommend this to a friend!
Written by a customer while visiting keurig.com
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