This was a replacement because the descale light would not go off. This was done with ease and support from customer service! Great service and working with you.
this is the 3rd replacement of my keurig. i have always had gook experience with my coffeemakers. There seems to be something inherently wrong with this particular item. At 3 months the descale light comes on. I descale with the keurig descaler and the light continues to blink. I have had no problem getting a replacement but it is upsetting to continue to have to replace the keurig each time for the same reason. I can't think that I'm the only one with this particular problem. Has no one checked to see if this problem can be fixed? It can't be very cost effective to continually replace this machine.
I just recently bought this and absolutely LOVE that I upgraded! The only issue I have, is the “Silver Sage” color, looks way more vibrant online, and on the box, and unboxing it to find a very faded color was kind of a disappointment since I love the color green. Other than that, it’s great!