I bought the k-supreme plus about 2 months ago. I work at a hair salon and thought I would suprise everyone for Christmas. We only make about 12 cups a week. The other day we needed water. After adding water and closing the k-cup it wouldn't turn on! Yes we unplugged it. Didn't help and made sure no coffee was by prongs. I just bought this and now I have to pay and ship to have it fixed. I like Kurig I have a different one at home.
I had a keurig k-supreme that I live. It had quit while still under warranty. The support was fantastic and I have my replacement and am thrilled to be able to enjoy my keurig once again. Thank you so much for your promptness.