Love our new coffee maker. Although our old Keurig was still functional, we needed to upgrade to a newer model as the old one was not dispensing the water properly.
I can’t make a cup without grinds falling into my cup or the K-cup exploding! I emailed and called Customer service the 3weeks ago and never heard a thing,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 25, 2022
Let's get you some help with your coffee maker. Please call Consumer Care at 866-901-2739 to get started.
This is the second replacement in just over a year. I'm not happy with this model, but it was a gift. If this one breaks in a few months, I like to be upgraded.
There was an issue with my original purchase. Keurig was aware of the issue with this unit, I gave them the serial # and I was issued a replacement unit and received it in a fairly reasonable amount of time.