Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: C2003
Verified Purchase:Yes
Very pleased with the prompt warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cmlvred
Verified Purchase:Yes
I truly appreciate that Keurig stands behind their products. THANK YOU!!!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Rjfuller
Verified Purchase:Yes
This was a replacement. I was having problems with mine and they sent the replacement within 3 days.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
The Descale Process is FLAWED
on January 25, 2022
Posted by: CookieWestwood
I bought a Keurig K-Supreme to take along when traveling. The item worked fine except when it was time to descale. I followed the instructions but the descale light would not shut off. I contacted Keuring by phone and explained the issue. I did receive a new Keurig K-Supreme in a matter of weeks. TODAY the descale was on so I proceeded to follow the descaling instructions and lo and behold the descale light will not turn off!!! So I'm preparing to contact Keurig again!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, January 27, 2022
Thanks for your review. We're sorry to hear about this. Did you activate the Descale Mode on your K-Supreme coffee maker before starting the process? To activate Descale Mode, begin with the brewer plugged in and powered off, then press and hold the 8oz and 12oz buttons together for 3 seconds. When flashing, press the brew button to start the descaling process. Once the descale process is complete, the DESCALE notification should turn off automatically. If you followed the correct process for the K-Supreme and are still experiencing this, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: DrPops
Verified Purchase:Yes
I love the small footprint and stealthy design that blends with our kitchen’s aesthetic. In addition, the contemporary style is a welcome departure from earlier models’ original “clunky” look. Lastly, the speed yet quiet performance is appreciated.
Written by a customer while visiting keurig.com
Posted by: Kathy 53
Verified Purchase:Yes
I purchased a Keurig 4 months earlier and sadly it stopped working. I was given trouble shooting help when I called. Keurig sent a replacement promptly once I sent a receipt.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cowgirlflash
Verified Purchase:Yes
Replacement Keurig works great. Very happy with it.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: RUSSIAN
Verified Purchase:Yes
I PURCHASED MY ORIGINAL COFFEE MAKER IN JULY 2021. I REQUESTED A WARRANTY REPLACEMENT AND I WAS HAPPY MY REQUEST WAS HONORED.
I would recommend this to a friend!
Written by a customer while visiting keurig.com