Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Average customer rating
4.3
(6,403 Reviews)
Rating breakdown 6,403 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
560
83%of customers recommend this product.
(
4,954 out of
5,990)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Coffee Maker with MultiStream, 4 Brew Sizes, 66 oz Reservoir - Black
Posted by: Hazel25
Verified Purchase:Yes
We love our new K-Supreme! It’s easy, convenient, and beautifully made. My husband has my coffee ready in no time at all!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Bad Unit
on January 29, 2022
Posted by: JanetPA
This unit was a replacement that Keurig sent me when I had issues with a different model, from the get go this was terrible - when using your own grounds you have to use a multiple holders and getting them locked in right was tricky at times, I too had issues with the descaling and did everything that cusotmer service said and light would never go out and lastly the unit would tell me to add water when it was 98% full - I would have to giggle the tank a few times and then it would be OK. Finally last night I went to use it and it shot out one full burst of coffee about 2 tablespoons and then it shut completely off and you could smell smoke!!! My unit wasn't even year old! I could wait for customer service to send a replacement as I am having people in today - so I had to go by a new one and I didn't get this model! Hopefully this one last longer or I will find something different.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, February 9, 2022
That isn't the experience we want you to have. Our Consumer Care team would love to help. Please give them a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Lman65
Verified Purchase:Yes
We've been using this one for about 2 weeks. So far so good. I like the "no wait" for it to heat up. For us, there are plenty of choices on cup size and strength.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: MA68
Verified Purchase:Yes
I have owned a Keurig for 12 years. I purchased it because I was throwing out to much stale coffee! I have purchased them for my workplace as well! When my Keurig stopped working, I called, and the customer service rep was very helpful. I was 3 weeks out of warranty, but he was able to replace this unit with a new one! My staff love their Keurig! I don’t think I could make them change over to a regular coffee brewer if I tried! At home or at work, Keurig is the best!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tinabtlr
Verified Purchase:Yes
I bought this machine because we were at a arb and they had one for us to use i liked that the coffee taste much better then the other kcup machine
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Just love this coffee maker. It's easy to use
on January 28, 2022
Posted by: GagaCoffee
Verified Purchase:Yes
I love this coffee maker. It's easy to use and maintain.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: km45
Verified Purchase:Yes
I have been enjoying my Keurig coffee makers for years. I purchased the K-Supreme and loved it, but after several months it just quit working. Keurig replaced it with a new one. I appreciate them taking care of it in a prompt manner. Thanks Keurig!!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: sonat
Verified Purchase:Yes
We recently purchased one of these machines and obviously love it because it makes us coffee throughout the day. But one day we came home and it was no longer working. After going through a simple troubleshoot with customer service, they deemed the machine no longer working and sent me a new machine for free! I was very happy with how fast it arrived as well.
I would recommend this to a friend!
Written by a customer while visiting keurig.com