Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3 out of 5
4.3
(6,405 Reviews)
Open Ratings Snapshot
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product. 
(
4,954 out of 5,991
)
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Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
5 out of 5
5
Warranty honoured
on May 19, 2022
Posted by: Heather43
Verified Purchase:Yes
Thank you for replacing my defective Keurig coffe maker. New grey one is awesome
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great costmer service
on May 19, 2022
Posted by: Jmag
Verified Purchase:Yes
Great custer service - cofffe hot - coffee maker looks great in our kitchen
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
2 out of 5
2
This will be the 3rd one you have replaced.
on May 19, 2022
Posted by: Jrbb
Verified Purchase:Yes
It keeps going bad about every 3 to 4 months. I keep calling and go through the trouble shooting procedures, the you send another one. I had the original black one that lasted 13 years.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Outstanding customer service.
on May 19, 2022
Posted by: G in RI
Verified Purchase:Yes
When our 6 month old Keurig inexplicably stopped working, I called for help. After trying a few steps recommended by the tech, he determined that the unit was defective and immediately offered a replacement unit!
Unfortunately we had to wait a few months for the same color. We could of had a different color immediately but we chose to wait so it would match other appliances.
But we are totally satisfied with the high level of concern and care shown by the customer service representatives.
Thank you so much for standing by your products.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Love my keurig
on May 19, 2022
Posted by: Knlhead77
Verified Purchase:Yes
I love keurig, I’ve had one now for about 10 years or more. My last on did not take filters or a cleaning/ descaling process. I only used vinegar to clean it. This one I just got for Christmas and it already had to be replaced. I hope it was I fluke, we’ll see.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Wonderful warranty service
on May 20, 2022
Posted by: Cripe
Verified Purchase:Yes
When my Keurig stopped working after a few months, I was relieved that Keurig stood by their year warranty and replaced it very quickly.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
3 out of 5
3
Great for the first year
on May 20, 2022
Posted by: kcbaseball17
Verified Purchase:Yes
I had a K-Supreme Single Serve Coffee Maker before. Shortly after the warranty expires, the thing died. It was good enough that I bought another one. Hopefully this one doesn't die after the warranty expires. This was used in a home, not even daily.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5 out of 5
5
Great Now
on May 20, 2022
Posted by: Bob87
Verified Purchase:Yes
Had to use Keurig support for a problematic original maker. Their representatives are great and sent out a new replacement unit.
The new one makes great coffee right out of the box!
Written by a customer while visiting keurig.com
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