I bought a new keurig for our home in Florida after using it for a few months it was not working properly. I called customer service and they helped me with trying to get it to work. After numerous tries they determined it was defective and sent me a new unit after I sent a picture of my receipt and serial number. I received my unit in about a week Very pleased with all of the help
I bought this Keurig a month ago and love it! The water pitcher with the handle is a great new feature I love. So much easier to pick up and fill. The 12 oz. selection of water is also great. This is my second Keurig. There was nothing wrong with the firsts but I liked the new features of the new one. The friend I gave it to loves it and says it’s still going strong!
I really like how the k-supreme is set up. The handle on the fill reservoir is a great feature. Customer service is great and we got our replacement quickly.
This is a replacement for one I bought last fall. I went through a descaling process and the light malfunctioned so Kuerig replaced my machine with a new one! We love this machine …so easy… brews great coffee!
My Kuerig died but was still under warranty. Rep helped me trouble shoot and when all else failed, he replaced my machine right away. Great company that backs their products.