Customer reviews from keurig.com
Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Average customer rating
4.3
(6,405 Reviews)
Rating breakdown 6,405 reviews
5 Stars
4,581
4 Stars
656
3 Stars
356
2 Stars
250
1 Star
562
83%of customers recommend this product.
(
4,954 out of
5,991)
Customer Reviews for Keurig - K-Supreme Single Serve K-Cup Pod Coffee Maker - Black
Customer Rating
1
K-Supreme this is not!
on April 25, 2021
Posted by: Dblrplt
I have my 2.0 for 4 years until the lift mechanism broke. So I bought the K-supreme. We have had this new one for 3 weeks and it just powered off and will not brew. I reset it by unplugging and holding the power button in. Left it unplugged for hours. Reseated the water reservoir and it is still dead. Searched the internet for help and found this is common with the new K-supreme. So we will return and look for a different brand, this should be recalled!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care , April 26, 2021
Thank you for reviewing your coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Granny3times
Verified Purchase:Yes
I am excited about this Keurig coffeemaker. I was planning on purchasing the same model that I have been using for several years but I was drawn to this one. The handle on the reservoir caught my attention and I am so glad it did. The handle is the best feature for me as I have nearly dropped previous ones. Plus this one takes up less space and is quieter than my old one. I also like not having to wait for it to heat up before inserting my pad. This is the best one so far in my opinion that Keurig has done.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
Love this Machine!
on April 27, 2021
Posted by: MariePell
This new brewing system makes a wonderful cup of coffee. Love that I can control the strength and the size.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Broke in less than two weeks
on April 30, 2021
Posted by: Sipos117
I had this for the simple design after owning another Keurig brand. It powered down in the middle of a coffee session and won’t turn back on. I’ve owned this for two weeks. DO NOT RECOMMEND. This needs to be recalled and people need their money back.
Never buying again.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, April 30, 2021
Thank you for reviewing your K-Supreme coffee maker. We're sorry to learn that your machine is not functioning correctly and would be more than happy to assist you. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to speaking with you!
Written by a customer while visiting keurig.com
Posted by: DanielleB
Verified Purchase:Yes
I love it! So easy to use and no more wasting coffee when I’m the only person drinking it in my house. I also love the fact that the coffee is ready in just a few moments vs the 10 min from my regular coffee maker. The only issue I have is that it splashes quite a bit, but that’s minor. Still a great product!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Dead after 4 months
on May 5, 2021
Posted by: Ashleydtock
Buy a different one. I decided to replace my 2.0 that I have had over 5 years as it started to leak. This one shut off the other day and never came back on. Based on the reviews this happens a lot. Maybe Kuerig should do something about this. Yes, mine was replaced under warranty but how long before it does it again? My Kuerig was only 4 months old!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 7, 2021
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance with your K-Supreme Coffee Maker, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help!
Written by a customer while visiting keurig.com
Customer Rating
1
Junk
on May 7, 2021
Posted by: DD66
Bought this 2 months ago. I use only filtered water. Descaled twice so far. Junk
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig, Consumer Care, May 11, 2021
That's not what we would hope to hear. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: lgfam
Verified Purchase:Yes
I am so glad that I purchased this Keurig.. so much better than my older one.. there are many more options for ounces... stronger brew, and iced coffee! Perfect for the summer.
I would recommend this to a friend!
Written by a customer while visiting keurig.com